Learn how Memorial Health has used Six Sigma and process design techniques to achieve measurable results in:

• Decreasing variation and turnaround times
• Identifying and reducing process design errors for better outcomes
• Reducing medication errors

Virtua Health shares how it utilized both lean and six sigma in revenue cycle improvements. Learn how to use the right tool, at the right time, and in the right place to:

• Ensure appropriate billing
• Create standard operating procedures to improve revenue and reduce waste
• Decrease time it takes to collect bills

Seattle Children’s Research Institute (SCRI) was one of the first research institutions to adapt the Toyota Production System. Using the principles and tools of Continuous Performance Improvement (CPI), SCRI has tackled the challenge of eliminating waste and reducing delays in two critical processes; the institutional review board and contracts and grants administration. Through integration of CPI philosophy and methods, leaders at the Research Institute have begun a cultural transformation by adopting a daily management approach to improve research operations. Learn how collaboration between Seattle Children’s Hospital and Seattle Children’s Research Institute allowed both enterprises to:

• Establish foundational and consistent understanding of CPI philosophy and methods
• Use basic CPI tools (5S and A3) for small, incremental improvements
• Create visibility and communication boards to manage daily work
• Identify the approach for collaborative value stream work, including the launch of a highly complex value stream designed to more closely integrate clinical care and research