The World Congress 5th Annual Executive Forum on the Business of On-Site Employee Health & Wellness Clinics
Organized By
Strategic Partner
WHCC Health Innovations
Educational Underwriter
Partners
Media Partner
Associate Sponsor
Media Partners
Health Plan Market Trends Letter

Day 1

Wednesday, July 25, 2012
7:00 am -
7:55 am
Registration and Morning Coffee in the Executive Networking Lounge (Co-Located with the Employee Health Engagement Congress)
8:00 am -
8:15 am
Opening Remarks from the Executive Forum Chair
Larry S. Boress Larry S. Boress
Executive Director
National Association of Worksite Health Centers (NAWHC)
Chief Executive Officer
Midwest Business Group on Health
8:15 am -
9:10 am
FUTURISTIC STRATEGY KEYNOTES
(Co-Located with the Employee Health Engagement Congress)

The Future and Employer Strategic Planning
Health Reform, Exchanges, Defined Contribution…and Achieving a Competitive Workforce in a Global Economy
Industry analysts say Summer 2012 could be a “historic” time for health care.

The Executive Forum kicks off with three insiders and big thinkers, painting futuristic scenarios for how regulation and market transformation could impact employer-based health care. The scenarios will centered on:
  • Delivery system change: transparency, outcomes research, primary care, payment reform – How should employers redesign benefits to maximize every dollar spent?
  • How should employers innovate so they can preserve benefits?
  • How might larger employers use the exchanges? What are the implications of a defined contribution model?
  • Is a private exchange a developing option?
  • How is the Cadillac Tax driving a need for new employer solutions?
  • What will changes mean for the future of employee engagement in health, wellness and worksite clinic services?
Lawrence M. Becker
Director and Chairman Plan Administration Committee
Xerox
Board of Governors
Patient-Centered Outcomes Research Institute (PCORI)
Board Member
National Quality Forum
William E. Kramer
Executive Director, National Health Policy
Pacific Business Group on Health (PBGH)
9:15 am -
10:15 am
The Innovation Catalyst in Your Organization
Transformation through Worksite Health, Strong Plan Design and Outcomes-Driven Employee Wellness
How does your company make decisions? What is the value placed on your employees? How risk-adverse is your company? Does your corporate culture allow you to push the envelope? Where are the catalysts for innovation – not just in health care – but over all at your company? What problem are you trying to solve?

Strategic decision-making around the future of health care benefits and the value of on-site health services requires analysis of these critical questions. This Keynote Discussion will:
  • Provide strategic thinking to assess the types of solutions most relevant for individual corporate goals and culture
    • Do you want to drive systematic change, or looking for integrated “bolt-on” solutions?
  • Position worksite health as an integrated solution, showcasing avenues to bridge the gap between on-site services, wellness and benefit design
  • Discuss channels for actionable employer health innovation
Tami Graham Tami Graham
Director, Employee Benefits
Intel Corporation
Tammy Green, MPH
Director, Employee Health Services
Providence Health System
10:15 am -
10:45 am
Networking Break in the Executive Networking Lounge
10:45 am -
11:40 am
Panel Discussion: The Clinic as a Integrated “Storefront”
Transform the Medical Clinic into a Health & Wellness “Hub” for Optimal ROI
  • Communicate the worksite clinic as the integration point for all employee health and engagement initiatives – medical, screenings, fitness, coaching, chronic condition management
  • Engage employees in health, and then design system protocols to mange them across the continuum
  • Ensure integration with benefits and wellness services to maximize efficiency and ensure a productive, healthy workforce
  • Create actionable engagement strategies to target high-risk and resistant employees through the clinic
Joe Basinger
Director of Employee Health
Anadarko Petroleum Corp.
Speaker Photo Unavailable Dolores Lewis
Benefits Manager
City of Dallas, Texas
Speaker Photo Unavailable Melissa Miller
Director, Benefits & Services
Florida Power and Light, a NextEra Energy, Inc. Company
11:45 am -
12:30 pm
Vendor Analysis and Accountability for Unbiased Results
Ensure an Integrated, High-Performing Worksite Clinic through Vendor Selection and Management
  • Discuss core principles and outcomes you must look for in a clinic vendor, or what you should be looking for in your current vendor
  • Assess recommendations for a standardized measurement/ROI methodology – and common pitfalls to avoid
  • Fully integrate health and wellness by ensuring access to your data across vendors
  • Insist on vendor collaboration – strategies for success
Bruce Sherman Bruce Sherman, MD, FCCP, FACOEM
Medical Director
Employers Health Coalition
Craig Thorne Craig Thorne, MD, MPH, FACP, FACPEM
Vice President and National Medical Director, Employee Health and Wellness
Erickson Retirement Communities
12:30 pm -
1:45 pm
Luncheon in the Executive Networking Lounge (Co-Located with the Employee Health Engagement Congress)
1:45 pm -
2:30 pm
Business Case & ROI
Explore Clinic Business Models and Measure Cost-Savings to Quantify the Value of Worksite Healthcare Delivery
  • Explore clinic models and the decision-making process to ensure utilization of the best fit for your organization: Fully-integrated Primary Care, Acute Care, Part-Time, Near Site
  • Discuss the future of primary care, and the role of the worksite clinic in providing access
  • Recognize avenues for determining scope of services and strategic expansion to maximize clinic engagement
  • Understand short and long term measurement metrics, and the opportunity to leverage data and metrics to drive future clinic operations
Larry S. Boress Larry S. Boress
Executive Director
National Association of Worksite Health Centers (NAWHC)
Chief Executive Officer
Midwest Business Group on Health
2:30 pm -
3:15 pm
Patient-Centered Medical Home
The Business Model and Corporate Commitment to SAS’s Integrated Health & Wellness Center
Following up on the earlier keynote, this session continues the strategic thinking on determining the worksite innovation that best fits with your company’s culture.
  • Explore the ground-up development of a fully-integrated primary care clinic (including dependents) – how SAS derives business value from primary care at work
  • Define six key factors to achieve operational, financial and clinical results
  • Examine SAS’s experience with piloting wellness programs through the clinic to maximize engagement – successes and pitfalls
  • Measure business-relevant outcomes and metrics
Gale Adcock, MSN, RN
Director, Corporate Health Services
SAS Institute Inc.
3:15 pm -
3:45 pm
Networking Break in the Executive Networking Lounge (Co-Located with the Employee Health Engagement Congress)
Market Insight Seminar
3:45 pm -
4:30 pm
Culture Change
How to Leverage the Worksite Clinic to Drive a Culture of Prevention and Wellness
Day One Closing Keynote
4:35 pm -
5:30 pm
The Consumer
Capitalize on the New Frontier of Employees Empowered to Manage Health and Health-Care Purchase Decisions
  • Apply actionable behavioral economics principles to insert yourself in the decision-making process and influence behavior
  • Provide cost transparency and consumer-driven tools to empower employees
  • Align the clinic with benefit design and wellness incentives
  • Achieve an engaged, accountable workforce – resulting in lower employer and employee costs
Executives to be Announced
5:30 pm -
6:45 pm
Cocktail Reception in the Executive Networking Lounge (Co-Located with the Employee Health Engagement Congress)
Thursday, July 26, 2012
7:30 am -
8:25 am
Networking Breakfast Roundtables in the Executive Networking Lounge
Opening Keynote
(Co-Located with the Employee Health Engagement Congress)
8:30 am -
9:25 am
The Roadmap to Positive Outcomes
Align the Clinic with Outcomes-Driven Benefit Design and Wellness Incentives to Maximize Engagement
Rewarding specific outcomes and key health targets is an increasing trend, according to advisors and recent industry surveys. Does an “outcomes-driven” incentive fit with your culture?

This keynote provides real case studies of employers that have already implemented this type of reward. Discuss experiences, results and next steps, including how to:
  • Utilize the worksite clinic as the “center” to support employees on the path to achieving positive health goals and outcomes
  • Implement a strategy to “progress” down the path of rewarding participation or action to rewarding outcomes
  • Develop program attributes to create a culture of health and drive employees to take a starring role in their own wellness
Rose K. Gantner, EdD, NCC
Senior Director
Health Promotion, UPMC
Carla McCormick
Director, Wellness
Printpack
Kim Stroud
Manager, Benefits
Manatee County Government
9:30 am -
10:15 am
New Models of Delivery System Innovation – “Medical Neighborhood”
Business Plan for Employer/Provider Direct Collaboration to Achieve Employee-Centric Care
  • Build a patient-centered primary care medical neighborhood “ to transform how employees access the health care system
  • Discuss avenues for direct dialogue with providers to ensure value for every health care dollar spent
  • Examine the goals, priorities and employer expectations for a direct-contract
  • Identify ROI and employee satisfaction with on-site and employer-driven primary care
Tami Graham Tami Graham
Director, Employee Benefits
Intel Corporation
10:15 am -
11:00 am
The 3-5 Year Business Plan for a Multi-Stage Transformation
Occupational Medicine Clinic -> On-Site Medical Clinic -> Fully Integrated, Patient Centered Medical Home & Wellness Center
  • Develop a strategic plan and vision to move from segmentation to integration and transformation the culture of health
  • Explore the operational transition from occupational health – facility, processes, personal, equipment, patient experience
  • Recognize the progression to a fully-integrated system with community provider partnership
    • Multi-level communication and data exchange
    • Condition management
    • Shared efforts in delivering quality outcomes
  • Integrate wellness services and health coaching to ensure the clinic is the “hub” or “center” of all health-related activities
  • Explore impact to employee engagement and overall health care costs
Joyce Huber
Manager, Health Care and Medical
GE Aviation
Pam Shannon
Vice President of Population Health Management
TriHealthm
11:00 am -
11:30 am
Networking Break in the Executive Networking Lounge (Co-Located with the Employee Health Engagement Congress)
11:30 am -
12:30 pm
Next Generation Clinic
EMRs, Tele-Health and High Tech Innovation Feeding Outcomes and Engagement
  • Leverage the EMR to create seamless care coordination
  • Explore advanced capabilities through virtual clinic models
  • Creating and driving adoption of technology, including on-line scheduling, to advance convenience at the consumer level
  • Driving business value by capitalizing on innovation
Case Study to be Announced
12:30 pm -
1:30 pm
Luncheon in the Executive Networking Lounge (Co-Located with the Employee Health Engagement Congress)
1:30 pm -
2:15 pm
Data Analysis for High Cost Claims
Align Clinic Operations with Evidence-Based Interventions Known to Decrease Health Care Cost
  • Combine value-based benefit design with clinic-driven chronic condition management
  • Leverage the clinic to increase coordination across benefit platforms and focus on understanding underlying issues instead of medicating symptoms
  • Improve access and collaboration with specialists
  • Explore integrated care models to target the highest cost patients and conditions – diabetes, COPD, asthma, hypertension
  • Examine operational best practices and clinical and financial results
David Hines
Director
Employee Benefits, Metro Nashville Public Schools
2:15 pm -
3:00 pm
Strategic Expansion
The Business Plan for Maximizing Utilization through New Services, Remote Worksites and Channels
  • Get the most from your clinic: achieving employee buy-in to expand penetration – not just utilization – of clinic services
  • Consider new, cost-effective sources of value for employees
    • Health coaching
    • Dental care
    • Physical therapy
    • Massage services
  • Expand beyond headquarters to provide the benefit to remote worksites and workers – strategies to leverage technology and personalization
  • Explore metrics to quantify impact to clinic engagement levels and health care costs
Tom Sondergeld
Director, Health Innovation and Human Resources
Walgreens
Closing Keynote
(Co-Located with the Employee Health Engagement Congress)
3:00 pm -
3:55 pm
Achieve Employee Health Engagement
Behavior Change and Corporate Results through a Transformation to Culture of Employee Health, Well-Being and Engagement
Organizations that are truly shifting organizational norms and elevating health and wellness as a core business priority are demonstrating the highest levels of employee engagement. Transformation requires an enterprise-wide commitment. Learn how three organizations are moving beyond wellness participation or clinic utilization, to true behavior change. Leave this session empowered to:
  • Implement the core pillars of a health enterprise – including the role of the worksite clinic
  • Shift to an outcomes-driven health care design that empowers employees to be accountable for their own health
  • Measure the impact to bottom-line corporate goals and results
Tammie Brailsford, RN, MA
Executive Vice President and Chief Operating Officer
MemorialCare Health System
Kate Rogers
Vice President, Communication and Engagement
H-E-B Grocery Stores
Charlie Salter
Vice President, Compensation and Benefits
ConAgra Foods Inc
4:00 pm
Closing Remarks and Congress Concludes