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Tuesday, July 20, 2010
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7:30 am - 8:30 am
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8:30 am - 10:00 am
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- Demystifying the jargon to begin your process improvement supply chain journey
- Applications and practical examples to facilitate change in your organization’s supply chain processes
- How the talent of your supply chain team is a key element for your overall success
- Where are the major opportunities within your organization to improve sourcing and total cost savings?
- Understand how supply chain and hospital disaster preparedness go together
- Is your hospital prepared for The Joint Commission’s 96 hour rule for survival without assistance?
- Do you have an evacuation plan and where do you intend to evacuate too should there be a disaster?
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10:00 am - 10:15 am
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10:15 am - 11:30 am
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- Rationale for repositioning the supply chain function
- Characteristics of hospitals and systems where the supply chain function has been elevated into the executive suite
- Learn the roles, competencies and capabilities of those who have been at the forefront for change
- Consideration of principal initiatives for improvement by senior supply chain leaders
- Hear ways in which supply chain is "touted" in organizations with high level supply chain positioning
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Gene Schneller, PhD
Co-Director, Health Sector Supply Chain Research Initiatives
Department of Supply Chain Management
W. P. Carey School of Business

View Biography
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11:30 am - 1:00 pm
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1:00 pm - 1:15 pm
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Maximizing Quality of Care with Business Process Management – Better, Faster and More Cost-Effective
- See the latest approaches for developing a world-class business process improvement strategy in health care
- Understand the process improvement opportunities that exist to maximize quality of care and favorable outcomes
- Hear about the latest health care IT trends from hundreds of health care providers across the world that work with IBM
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| IBM Representative TBD |
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Dan Pelino
General Manager,
Global Healthcare & Life Sciences Industry
IBM Corporation

View Biography
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1:15 pm - 2:00 pm
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- Discuss how executives are aligning all aspects of their
organizations to provide agility and operational performance
- Determine the importance of establishing software tools, effective communication,
organizational change management and project management activities in order to
expend Business Process Management initiatives
- Hear results fromsuccessful Business ProcessManagement activities that havemade
business processesmore effective, more efficient and more capable of adapting to an
ever-changing environment
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2:00 pm - 2:45 pm
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- Hear the Seattle Children's Hospital journey over the past 10 years and how they have applied continuous improvement to their organization
- What is the role of leadership in change management?
- What are the structure and systems you need in place for continuous performance
improvement?
- Critical success factors to overcome the complexities of change in health care operations
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2:45 pm - 3:15 pm
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3:15 pm - 4:45 pm
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4:45 pm - 5:30 pm
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- Explore the journey of the hospital through adoption of Lean Management as a strategy
- Hear examples, pitfalls, false starts and successes
- Discover the blueprint for successful implementation
- Learn the advantages, benefits and potential rewards to implementing this strategy
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5:30 pm - 6:30 pm
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