Convergys healthcare clients rely on our unparalleled expertise in customer experience analytics , outsourcing, and technology to optimize complex customer interactions in both member and provider relationships. We understand what drives consumer decision-making and which services are indispensible to retain customers and build loyalty. Our focused, results-oriented solutions deliver timely, cost-effective benefits. www.convergys.com/industries/healthcare

The Health & Wellness Institute, LLC (HWI) is a health and productivity management company which designs and delivers multi-channel healthy lifestyle programming and provides strategic consulting services to health plans and employers. By addressing modifiable health risks, HWI supports each client's business objectives, reducing medical costs and improving workplace performance.