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Thursday, December 3, 2009
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12:00 pm
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12:30 pm - 12:45 pm
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David A. Shore, PhD
Associate Dean and Co-Director, Certificate Program in Project Management in Health Care Harvard University, School of Public Health

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12:45 pm - 1:45 pm
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Project failures result in budget overruns, staff turnover, quality degradation and negative financial implications for the organization's bottom line. Understanding why projects fail helps you to have a more successful project portfolio.
- Review metrics that matter: The definition of failure and its unique distinction
in health care
- Understand how to conduct an analysis of where projects fail across the
project life cycle
- Examine critical failure factors and strategies to reduce project failure rates
throughout the health care industry
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David A. Shore, PhD
Associate Dean and Co-Director, Certificate Program in Project Management in Health Care Harvard University, School of Public Health

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1:45 pm - 2:30 pm
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- INNOVATION: Understanding the techniques and tools required to manage and
prioritize all project innovations prior to project initiation
- DOCUMENTATION AND APPROVAL: Recognizing how unforeseen events can hinder a project’s momentum and can be avoided by:
- Scope: Continually reviewing the project scope to confirm it is on track and any
un-necessary waste is eliminated
- Cost: Why it is important to conduct a correct analysis of the project’s projected ROI so your are fully aware of potential savings and losses
- Schedule: How to assign appropriate deadlines to guarantee projects are
delivered on time
- COMMUNICATION: Why you must conduct cross functional conversations to ensure you have continual support and buy-in from all project team members
- IMPLEMENTATION: What steps are necessary to increase efficiencies during
implementation but still align with an organization’s business and clinical strategies
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2:30 pm - 3:15 pm
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3:15 pm - 4:00 pm
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According to a recent KPMG study, 67%of the companies surveyed believe project
management functions needs improvement. The success of a project is directly correlated to training and choosing the right project champion for the right project. This session focuses on:
- How to select the right project champion for the right project to guarantee success
- Examining how a project champion can the impact the outcome of a project
- Evaluating and understanding all the steps required to control each phase of a project
- Assessing the tools and techniques required to create a platform of open
communication between leadership and the project team
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Dawn Brennan, MBA, PMP®, PE
PMO Manager
University of Michigan Health Systems

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4:00 pm - 4:45 pm
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- Hear how Wellspan Health focused on installing new technologies and achieved Care Transformation by developing more efficient workflows and clinical involvement
- Optimize benefits of new technologies by aligning the implementation with the clinical process
- Apply scientific thinking though knowledge management in a dynamic health care environment to augment a healthy culture of change
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William (Buddy) Gillespie
Vice President-Chief Technology Officer & CIO Emeritus, ITIL Foundation V 3.0 Certified
WellSpan Health

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4:45 pm - 5:30 pm
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Lean Six Sigma is used in process improvement to review various issues and develop a plan of execution. Often said, Lean Six Sigma work well in manufacturing industries; while that is true, these practices can be applied to health care to encourage cost containment, increase quality and improve patient safety. This session focuses on:
- The Methodist Hospital’s strategic implementation of Lean Six Sigma as a structure and philosophy to reduce patient length of stay
- Deciphering the variances in project process frameworks so you can capitalize on project ROI
- Understanding how an effective implementation of Lean Six Sigma can improve patient safety and quality of care to your organization’s bottomline
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Michele D. Dekelbaum, BSIE, MBA, CMBB, DSHS
Director, Operations Improvement
The Methodist Hospital

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Matthew Mireles
Six Sigma Black Belt, Project Manager
The Methodist Hospital

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5:30 pm - 7:30 pm
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