Vice Presidents, Directors, Managers of

• Call Centers
• Customer Information Services
• Claims
• Member Services
• Customer Satisfaction
• Provider Relations
• Compliance

As well as Companies and Consultants Specializing in:

• Customer Satisfaction Research and Monitoring
• Quality Assurance
• Advanced IT Solutions
• Voice Recognition and Recording
• Claims Processing
• Customer Relationship Management
• Outsourcing
• Disease Management
• Compliance Advisement
• Proactive Healthcare
• Outreach Materials
• Customer Service Training