Interviews from the 2010 World Health Care Congress
Correspondent Mabel Jong interviews some of the industry's key leaders in attendance at the 2010 World Health Care Congress
Regarded by many as a global thought leader on innovation, the author of "The Innovator's Prescription: A Disruptive Solution for Health Care" discusses his most recent book and shares insights on the changing health care industry. Christensen gives an overview of the book and suggests how disruptive innovation can improve our health care system.
Clayton M. Christensen
Robert and Jane Cizik Professor of Business Administration
Harvard Business School
Play Video >>
Robert and Jane Cizik Professor of Business Administration
Harvard Business School
Play Video >>
Mr. Knott gives his input on what it will take for health care reform to succeed. Knott states the importance of Americans working together to better their health as a whole to build and sustain our health care system. He explains his company's main focus is to come together with other private sectors in the industry to create new ways of delivering medical care.
As head of one of the nation's largest health plans, Mr. Cordani discusses CIGNA's reaction to passage of this year's health reform bill. While Cordani explains he is pleased the waiting is finally over and access to care will be expanded, CIGNA does not think the legislation adequately addresses cost sustainability and quality improvement.
Dr. Soon-Shiong shares his opinion of passage of this year's health reform bill. Soon-Shiong thinks the United States could take a disasters plunge if 31 million uninsured people are added to a broken health care system. He continues that we need to reform our system before adding people. Soon-Shiong is creating an the information highway at the new Health Transformation Institute.
Mr. Underwood addresses the formation of Alere and its mission statement. He details how the company plans to handle the health care reform bill and assures that Alere is ready. Underwood says the major challenge in the industry is going to be placing the right services in the right locations.
Dr. Nesse shares his thoughts on what has to be done in order for health care reform to work. He explains the first four changes to the system must be 1): a change in the payment system 2): coordination of care 3): paying for the value of the care, 4): getting the 32 million new people engaged and involved in the health care system. He concludes that health reform should improve overall public health.
Robert Nesse
President and Chief Executive Officer, Franciscan Skemp Healthcare
Mayo Health System
Play Video >>
President and Chief Executive Officer, Franciscan Skemp Healthcare
Mayo Health System
Play Video >>
Ms. Herzlinger says she is encouraged that the United States is moving toward consumer-driven health care. She believes that in order to make consumer-driven health care succeed, consumers must have the power to gain information. She states consumers must be given consumer reports on providers and insurers. Without the proper information, consumers will not receive quality care to fit their needs. She concludes that she is pleased that changes are being made to the health care system, but is unhappy that there is no method of cost control.
Stanifer gives his insight on working on health care reform in foreign countries, and what he is doing with his current project. He is designing, influencing, and creating Abu Dhabi's new health care policy. Stanifer gives the following advice to anyone wanting to work aboar "Get on an airplane and just go!"
Mr. Al Siksek shares details on health care reform in Abu Dhabi. He explains how the system is broken down into three parts: regulations, funding, and providing, which benefits the patient and increases the quality of service. He discusses how Abu Dhabi's reform is no different from the U.S. because both are looking to reach the same goal better access, affordability, and quality of care.
Dr. Rizk shares details on McKesson Health Solution's line of precision medicines. He explains how innovative medicines and medical practices will most likely be put on the back burner for the next few years due to the health care industry's economic status. Dr. Rizk says the first major step to reform is connecting information and replacing manual tasks with automated technology.
Ms. Binder explains the importance of consumers gaining information before choosing health care services. Leapfrog conducts an annual survey across the country rating hospitals on performance which she describes as a great tool for consumers.
Dr. Moeller addresses the importance of innovation to the health care industry. He says industry reform won't slow innovation because patients always want to know what's new and what will work best for their situation. He says McKesson will play a significant role in automating healthcare transactions, record keeping, and distributing information. Dr. Moeller says reform is a significant opportunity for the medical community to become more effective and efficient. By measuring analytics from large patient populations, learning from it and plugging it back into the system, better services for patients will result.
Zubiller speaks about the importance of diagnostic tests and valuable information they obtain. He says that there are over 2000 tests and more are coming. Zubiller says McKesson will provide valuable tools and information for physicians to help them make better decisions and diagnoses.
Mayor Leon says the World Health Care Congress is the best conference for attendees to learn what new and exciting things are happening in health care. He discusses how Ontario began its own reform seven years ago, calling it "The Healthy Ontario Insinuative." The program allows citizens to go to a mobile medical clinic once a month to receive free treatment.
Athenahealth is a Web-based physician billing and practice management company. Mr. Bush explains the company's value to the health care system.
Mr. Parston speaks about the Accenture Citizen Experience Study (ACES). Parston explains how the survey was designed and conducted in 16 countries to find out what citizens expect from their government to improve the quality of their health care and personal health. According to the survey, respondents say governments should help facilitate access to health care and ensure resolution of problems with health services.
Greg Parston
Director, Accenture Institute for Health & Public Service Value
Accenture
Play Video >>
Director, Accenture Institute for Health & Public Service Value
Accenture
Play Video >>
Mr. Cerino addresses how Microsoft hopes to be a helpful tool in health reform. Cerino is responsible for leading the teams "connected health" strategy and for managing Microsoft health care products. He gives a description of the two products - the Amalga UIS and the consumer driven HealthVault - and how they plan on expanding the products across the US.
Dr. Cortese suggests what will what will happen to health reform in the United States. Cortese's main concern is that we have not come to grips on what the health care reform really is. For reform to succeed, Cortese says it must rely on a delivery system that will creates better access, safe, low costing, and quality health care. He also expects a new health care model to arise.
Ms. Turett discusses the 2010 Edelman Health Engagement Barometer. She explains that the survey was conducted in 11 countries and surveyed 15,000 people. Turett says the purpose of the study was to find out what motivates people to be healthy. She concludes that people are starting to realize the importance of public health.
Author, The Blue Zones: Lessons for Living Longer from the People Who've Lived the Longest"; Founder, Blue Zones. The New York Times bests-selling author shares his thoughts on his book "The Blue Zones." Buettner's tip on living longer is that changing one's environment is necessary in addition to changing one's behavior.
Mr. Margolis says that when approaching a system such as health care, one must take a step back and think of all the moving parts, what the problem is, where it is, and where to apply change to reach the defined goal. He explains the biggest problems we are going to face are reaching affordability and getting rid of unwarranted variation.
Dr. Colacchio contends that reform has been in the works for years with different institutes and companies trying sample pilots to help prepare their systems for change. He says if the pilots work on a large scale where they can integrate health care systems by the nature of design, it will lead to improved quality service. The biggest challenge he sees is the integration between hospitals and private institutes.
Mr. Rohleder shares his insights on what will be the most challenging tasks of moving forward with health reform. Rohleder says managing costs will be the toughest and most important part of reform. He suggests better incentives to providers should be offered, and that provider companies need to connect and share information. Rohleder says Accenture will play an important role in providing electronic medical records, and plans to team up with Best Buy to expand service.
Mr. Larsen explains how Denmark's health care system works and compares it to the United States system. He elaborates on Denmark's system and how it gives specific procedures to different hospitals to create better quality of service. Larsen says that in order for health reform to work in the U.S., firms, providers, and hospitals need to open their doors and share information in order to create quality care for patients.
Dr. Gottlieb says the most important tasks to help healthcare reform work are concentrating on what is going to benefit the population the best and being aware of how much of our economy we are putting into a universal program. He explains our biggest challenge will be creating more access and moving towards a holistic health management style while continuing to be leading industry innovators.
Gary L. Gottlieb, MD, MBA
President and Chief Executive Officer
Partners HealthCare System Inc.
Play Video >>
President and Chief Executive Officer
Partners HealthCare System Inc.
Play Video >>
Dr. Ahmed defines eHealth as a tool that can deliver healthcare services to patients at any distance or location through the power of information technology. He describes how eHealth reduces the cost of treatments and creates better patient access.
Speaker Clark shares insight on Utah's three-year reform effort. He explains how the state's focus is improving individual accountability, and the importance of consumer involvement. By getting consumers involved it provides them with more information, choices and the access to see side by side comparisons of different plans, which can allow them a choice. He explains how Utah has learned much from the Massachusetts system.
Mr. Miller says Carol Corporation's goal is to help health care providers get economically rewarded for giving high quality health care. He breaks it down it three parts: 1. Carol sits down with a providers and evaluates their clinical performance vs. the markets. 2. They approach the payers on behalf of the provider and negotiate reimbursement outputs. 3. They help providers reengineer their clinical delivery systems to deliver higher outputs.


































