Educational Underwriters
The RBO Group is a business and technology management consulting organization that helps our clients create value through enterprise-wide customer interaction strategies and solutions (Sales/Service/Operations). We utilize our proven approach, Customer Interaction 360° , an outside-in assessment of your business, to align strategy, organizations, processes and technologies to meet the needs of your customers, while maximizing enterprise value. The RBO Group has demonstrated results in the following industry verticals:
- Healthcare (see below)
- Telecommunications
- Financial services
- Banking
- Credit Card
- Insurance
- Property & Casualty
- Worker's Compensation
- Consumer Electronics
Health care Specialty Practice
The RBO Group has more than 10 years of in-depth experience partnering with health plans to create flexible and adaptable Sales and Service organizations to successfully transition to today's complex product environment. Successful clients we have helped transform, have gone on to become J.D. Powers and NCQA award-winning organizations . Key services include customer interaction strategies, roadmaps and successful organizational re-design and technology implementations. Our expertise creates organizations that excel due to their focus on building relationships through member education, communication and reliable, consistent delivery of health insurance products and services.
