In this case study presentation, learn how voice-assisted care technology has bridged the gap between long-term care and acute care to empower clinicians with the fastest, easiest, and most accurate way of delivering quality care—simply by talking—anytime, anywhere in the facility. Participants in this session will:

• Hear directly how technologies like voice-assisted care have been proven to improve care and lower operational costs in two real-world settings.
• See how advanced technologies can work effectively for nursing and allied clinicians in acute care and long-term care and their impact on patients, staff and overall operational efficiencies due to point-of-care utilization
• Learn how to apply an effective model when deploying technologies in healthcare settings, and how both vendor and the organization should work together on the roadmap toward successful adoption

MedStar Health is committed to a "patient-first philosophy"

SiTEL – the Simulation and Training Environment Lab of MedStar Health is part of the Medstar Institute for innovation. SiTEL is linking the MedStar Health's SPIRIT values. SiTEL is using innovative technologies and platforms to provide a transformational experience in the corporate, moving the patient to the center, changing the way we provide healthcare from art to science, from information residing in silos to transparency , leading the corporate philosophy of "Good to Great" to "Great is Just Not Good Enough"

The presenter will share the SiTEL experience, practice and position in regard to transforming Healthcare to a High Reliability Organizations using technologies and platforms developed by SiTEL in simulation and online training.

• Authorization and confirmation of payments in real time to mitigate fraud
• What's involved in credit decisioning and fraud monitoring
• Potential savings in time and loss prevention
• Steps required to reduce fraud risk in healthcare payments.