Inaugural Innovations in the Business of Urgent Care Summit Live Chat Software
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Inaugural Innovations in the Business of Urgent Care Summit

A Different Kind of Urgent Care Meeting.

Join independent and hospital-owned urgent care executives involved in strategy, operations, and marketing to discuss how to take your urgent care business to the next level, gain a competitive edge, and ensure sustainable growth and ROI.

Featured Sessions:

Implement Person-Centric Marketing and Branding Strategies to Engage Patients and Increase Center Traffic


Michelle Vittitow, MSN, APRN, FNP
National Clinical Director Midwest
The Little Clinic

Meet Consumers Where They Are: Banner Health’s Urgent Care Journey



Marjorie Bessel, MD
Vice President and Chief Medical Officer Community Delivery, Banner Health


Develop Best Practices to Optimize Patient Experience with Technology, Process, and Culture


Jeanne Zucker
Vice President Enterprise Client Development
athenahealth

Critical Conversations Include:

  • Outlook on customized branding and marketing: Discuss retail care approaches to improve customer satisfaction
  • Innovative partnership models including urgent care-health system joint ventures: How do these collaborations maximize revenue and improve care quality for the health system and the independent urgent care operator?
  • The growing need for health systems to venture into the urgent care business to maximize value and market presence, manage patient demands, and reduce ER costs
  • Adopt personalized consumer engagement strategies to increase revenue and achieve brand loyalty
  • Cultivate a positive on-site experience to retain customers: Explore urgent care center ergonomics
  • Discuss telemedicine in an urgent care setting: Determine the resources and infrastructure required, review ERISA guidelines, and examine compensation models

PLUS

Additional Networking Opportunity!
This Summit is co-located with our 4th Annual Physician Liaison Summit Midwest


Register Now!
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About World Congress

World Congress offers unique conferences and events in health care, life sciences and pharmaceutical that are unmatched by any other organizer. Through our educationally focused events, we convene CEOs and senior-level executives from all segments of the health care and life sciences industries to exchange ideas, discuss market trends, and explore solutions to the most pressing challenges facing a variety of roles within these organizations.

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