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Tuesday April 18, 2006
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8:00 am
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9:15 am - 10:00 am
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10:15 am - 11:00 am
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- Case Study from the Apollo Hospitals Group of India: Developing Centers of Clinical Excellence
- Case Study from the Shouldice Hospital of Canada: Innovative Model for Specialty Hospitals and Patient Experience
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Prathap C. Reddy MD
Chairman
Apollo Group of Hospitals

View Biography
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Alan O'Dell
Managing Director
Shouldice Hospital (Canada)

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Naoki Ikegami MD, MA
Professor and Chair, Department of Health Policy & Management, School of Medicine
Keio University

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11:15 am - 12:00 pm
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- 3 month review of Medicare Part D implementation and Medicare Advantage enrollment
- Reform of funding for teaching hospitals
- Potential for market-based solutions to transform Medicare
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Francis J. Crosson MD
Executive Director
Permanente Federation
Commissioner
MedPAC

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Ralph W. Muller
CEO
University of Pennsylvania Health System
Commissioner
MedPAC

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12:00 pm - 1:30 pm
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1:30 pm - 2:15 pm
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- Comparing successful EMR implementations in a range of provider organizations
- How Geisinger's EMR fundamentally changes provider-patient communication
- EMR capabilities to leverage both acute episodic and chronic disease optimization
- Stanford's successful process for rapidly achieving institutional "buy-in" to select an enterprise-wide EMR
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Glenn D. Steele Jr. M.D., Ph.D.
President and CEO
Geisinger Health System;
Chair, Section for Health Care Systems
American Hospital Association (AHA)

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Martha Marsh
CEO
Stanford Hospital and Clinics

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Robert Pearl MD
CEO
The Permanente Medical Group

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2:15 pm - 3:30 pm
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2:30 pm - 3:30 pm
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3:30 pm - 4:15 pm
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4:30 pm - 5:15 pm
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5:30 pm - 7:00 pm
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7:00 pm - 9:00 pm
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Wednesday April 19, 2006
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7:00 am - 7:45 am
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8:00 am - 8:45 am
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9:00 am - 10:45 am
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11:00 am - 11:45 am
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- Application of the Toyota Production System and Six Sigma to improve quality in health systems
- Innovative strategies for capacity management and patient flow
- Tapping the great potential and creativity of all people in the care process for improvement
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Gary S. Kaplan MD, FACP, FACMPE
Chairman and CEO
Virginia Mason Medical Center

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David Wessner
President and CEO
Park Nicollet Health Services

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12:00 pm - 12:45 pm
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Clinical Redesign at an Academic Medical Center Successes and Challenges
- Outline of the process for a culture of safety and quality in a large health system
- External and internal drivers to draw attention to quality, patient safety and patient outcomes including: 1) Operational excellence to keep costs low and increase market share; 2) Meeting externally applied national quality standards (CMS, Anthem/Wellpoint, JCAHO, Leapfrog, Healthgrades); 3) Focusing the attention of a medical staff equally divided between academic and community physicians
- Essential tools for supporting a culture of quality and safety, including physician and hospital pay-for-performance, information systems, a quality/safety reporting tool and organizational reporting realignment
- Sample data showing improved outcomes will be shared and barriers to continued improvements
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12:45 pm - 2:15 pm
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2:30 pm - 3:30 pm
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3:45 pm - 4:30 pm
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