Survey results on consumer perceptions of the health care industry
Strategies for consumer engagement to improve their health status and new approaches for chronic care management
Best practices to drive consumer engagement, patient communication and compliance
Applying other consumer service/product industry experiences to health care consumers
Application of Quicken's success in driving the industry toward online banking/account aggregation to the future of consumer-driven personal health records
Technologies and tools to engage consumers to improve health status
The promise of personal health records and for consumers to use online and software tools
Lessons learned distributing PHRs via Smart card technology to 24 million members
The importance of public perception of privacy and lessons learned on severing the National ID with Insurance ID due to opposition from academia
Strategies for early engagement of the medical community
Immediate benefits including preventing and checking fraudulent claims using timely claim processing capability
Long term impact of PHRs on consumer engagement to improve their health status and new approaches for chronic care management
Hong-Jen Chang
Chairman and Chief Executive Officer, Taiwan Global Biofund; former Chief Executive Officer and President, Bureau of National Health Insurance View Biography
Results from the UK NHS’s General Practitioner’s Incentive Program to fund, organize and monitor physician performance
UK physician’s compensation with 30% based on performance and implementing EMRs across physician offices
U.S. initiatives to provide meaningful incentives for independent physicians
Ambulatory Quality Alliance — Distilling multiple evidence-based guidelines into 25 single performance measures and progress toward implementation on a national scale
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