| |
Who Should Attend:
Senior Executives and CIOs from Health Plans
- New product development – Overcoming organizational challenges
to innovation and new product design
- Implications of consumer-focused companies – Addressing business
process redesign for customer service, medical management, claims
processing
- Designing flexible systems to create, pilot and roll-out new
products
- Information technology needs to serve a retail market
- CRM for health consumers – Communicating with the consumer
directly
- Distribution concerns with brokers – Investing in channels to
support data and information exchange
Bruce Goodman, Chief Service and Information Technology Officer,
Humana
Tricia Trebino, Senior Vice President and Chief Information
Officer, Tufts Health Plan
Brad A.
Bowlus, President and CEO, PacifiCare Health Plans
|
