May 13, 2021 • 1:00 PM - 2:00 PM ET

Plans know how important it is to connect with members where they are and on their terms. The pandemic has highlighted new ways that members are ready to engage – and plans are listening. During this panel discussion, hear how leading organizations are identifying their members’ needs, delivering engaging communication experiences, and using data and analytics to refine and optimize for the next-best communications.

• Learn how organizations are leveraging technology to improve communications and deliver personalized experiences to maximize reach and impact
• Explore new ways organizations have engaged in a dialogue with members and empowered them to take action
• Understand how and where data and analytics is helping to refine engagement strategies and identify unmet needs, including those exasperated by the pandemic, such as social isolation, loneliness, and other social determinants of health

Webinar Speaker

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Broadridge

Broadridge, a global Fintech leader with $4.5 billion in revenue, provides communications, technology, data and intelligence. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency and generating revenue growth. Reaching 80 percent of North American mailboxes with essential communications on behalf of more than 5,000 brands, we are uniquely positioned to drive innovation and help clients get ahead of today’s challenges and capitalize on what’s next. For more information visit: www.broadridge.com/customer-communications/healthcare/

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