2012 NOTABLE SPEAKING FACULTY
James R. Ballinghoff, RN, MSN, MBA Director of Critical Care and Cardiology Penn Presbyterian Medical Center	Mimi Broeker Vice President, Health Information Technology NorthShore University HealthSystem	Charlotte Damato Six Sigma Quality Coach Sarasota Memorial Health Care System
Roseann DeGrazia, RN, BSN, Med, Senior Director Medical Management UPMC Health Plan	Robbin Dick, MD, FACP Medical Director; Vice President of Clinical Efficiency & Flow Rochester General Health System	Lori Frampton, R.N., B.N., M.Sc. CHE, Vice President of Patient Flow Process Improvement and Data Analysis Medworxx
Maria Granzotti, MD,CPE Chief Medical Officer and Chief Quality Officer St. Mary's Hospital	Joseph Guarisco, MD, FAAEM, FACEP Chairman, Department of Emergency Medicine; Chief Emergency Services Ochsner Health System	Jeff Hayes, MBA, CSSBB Operations Improvement Project Leader Memorial Health System
Roop Hazarie Senior Director Imaging Services & Lean Sigma Rochester General Health System	Grace Jenq, MD Director of Inpatient Medicine Yale-New Haven Hospital	Kathleen Kenyon , RN, MSN Director of Nursing, Medicine Yale-New Haven Hospital
Cheri Lattimer, RN, BSN President and Chief Executive Officer Consulting Management Innovators; Executive Director, Case Management Society of America; Coalition Director, National Transitions of Care Coalition	Sue Levi, RN Senior Director, Health Information Technology NorthShore University HealthSystem	John A. Liebert, MD Psychiatrist Banner Health, Northern Arizona Health Care
Jan Miller, RN, BSN, MBA, HCM Clinical Healthcare Executive Nihon Kohden America, Inc.	Shannon Pengel, MSN, RN Clinical Nursing Director, Heart and Vascular Institute Cleveland Clinic	Lydia Pitts, BSN, RN Clinical Nurse Manager Cleveland Clinic
S. Ramalingam, MD, MBA Senior Medical Director UPMC Health Plan	Lynne Rivard Director, Emergency Services Kent Hospital	Todd S. Roberts, MBA, CSSMBB System Director, Operations Improvement Memorial Health System
Assaad J. Sayah, MD, FACEP Chief of Emergency Medicine Cambridge Health Alliance	Janet Steves, RN, BSN, MBA Director of Nursing Resources Sarasota Memorial Health Care System	Brian Sweeney, RN, MBA, FACHE Vice President for Clinical and Support Services Thomas Jefferson University Hospitals
Larry Vanier Vice President, Patient Flow and Decision Support Medworxx	Leslie Zun, MD Professor and Chair, Department of Emergency Medicine, Chicago Medical School; Chair, Department of Emergency Medicine, Mount Sinai Hospital

The World Congress 11th Annual Leadership Summit on Patient Flow Optimization Conference

Multiple guidelines put forth by CMS and healthcare reform, such as value-based purchasing and the transition to ACOs and pay-for-performance models, require providers to improve patient flow not only for efficiency but to allow for maximum capacity, patient satisfaction, and reimbursements. Learn best practices from leading hospitals’ case-studies demonstrating strategies, tools, and processes to optimize patient flow throughout the entire hospital, improving patient satisfaction and allowing for operation at capacity.

Top 5 Reasons to Attend:

1. Learn best strategies for improving overall patient experience reflected on HCAHPS and other core measures
2. Prepare for adjustments in reimbursement calculated by Value-Based Purchasing guidelines
3. Optimize Emergency Department flow to prevent diversions and end bottlenecks
4. Discover methods for discharge process optimization from industry leader’s case studies
5. Learn how to leverage innovative technologies leading the way in optimizing hospital-wide flow

Testimonials

“Great feedback from other facilities on transfer center and discharge issues” – Charly Rowland, Patient Flow Supervisor, Good Shepherd Medical Center

“Outstanding speakers about relevant subjects” – Assaad J. Sayah, MD, Chief of Emergency Medicine, Cambridge Health Alliance

“Many suggestions and improvement strategies mentioned” – Maeve Starchuk, Patient Services Manager, Covenant Health