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The 12th Annual World Health Care Congress

The 12th Annual World Health Care Congress

2015 Speaker Interviews


Consumer engagement. It’s one of the biggest challenges facing health plans today, but how much does engaging members really matter? Listen to this brief podcast as Silverlink CEO Stan Nowak and Silverlink SVP of Analytics David Veroff discuss the full dollar value of engaging consumers. It turns out that a full, hard-headed assessment makes it clear that engaging members is one of the highest value levers health plans have that can affect their bottom lines, and there is significant cost savings for those plans that can successfully engage members.


Stan Nowak Stan Nowak
CEO
SilverLink
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00:05:41 | 6.68 MB | Streaming MP3



Global marketing expert Amit Shankardass gives a preview of the proprietary research on enhancing customer experiences that he will be sharing in full at the 2015 World Health Care Congress.


Amit Shankardass Amit Shankardass
Executive Vice President of Marketing
Teleperformance
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00:06:23 | 3.00 MB | Streaming MP3



Dr. John Niederhuber discusses how the burgeoning field of clinical genomics will lead to higher quality care in the not too distant future.


John Niederhuber, MD John Niederhuber, MD
Chief Executive Officer
Inova Translational Medicine Institute
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00:08:14 | 3.86 MB | Streaming MP3



Transparency is one of the items at the top of the agenda at Blue Cross and Blue Shield of North Carolina. Dr. Susan Weaver talks about how that works in the organization's overall payment reform strategy.


Susan T. Weaver, MD, FACP Susan T. Weaver, MD, FACP
Chief Medical Officer
BlueCross and BlueShield of North Carolina
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00:07:43 | 3.62 MB | Streaming MP3



Finding a program that rewards employees for keeping healthy isn't a 'one size fits all' approach. Jeff Shapiro, Vice President, Enterprise Benefits at Disney discusses the company’s journey toward offering outcomes-based incentives and rewards to its employees.


Jeffrey E. Shapiro Jeffrey E. Shapiro
Vice President, Enterprise Benefits
Disney Worldwide Services, Inc.
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00:13:27 | 6.30 MB | Streaming MP3



Rosencare is an employer-led alternative to the Accountable Care Act that is dramatically reducing costs while providing expansive health benefits. Hear why Harris Rosen believes it can apply to the broader U.S. health system.


Harris Rosen Harris Rosen
President and Chief Operating Officer
Rosen Hotels & Resorts

Ashley Bacot
President
ProvInsure Inc.
Risk Management Director
Rosen Hotels & Resorts
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00:14:52 | 6.97 MB | Streaming MP3



Rhett Stover discusses innovative network design strategies providers and payers are experimenting with as well as specific models that have worked for the Oklahoma State University Medical Center physician community.


Rhett Stover Rhett Stover
Vice President, Payer Relations and Contracting
Mercy
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00:08:22 | 3.92 MB | Streaming MP3



Juan Serrano of Catholic Health Initiatives, one of the nation's largest health systems, describes lessons learned from establishing a new health brand that will compete with established health insurers.


Juan Serrano Juan Serrano
Senior Vice President, Payer Strategy and Operations
Catholic Health Initiatives
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00:10:22 | 4.90 MB | Streaming MP3



U.S. health care reform has ignited dramatic change in the way employers provide employee benefits. This has brought unique challenges including significant reporting requirements, modifying existing plans, and other requirements. Bill Kramer talks about some of the tools employers use and growing trends including direct contracting with providers.


Bill Kramer Bill Kramer
Executive Director, National Health Policy
Pacific Business Group on Health (PBGH)
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00:08:36 | 4.04 MB | Streaming MP3



Dr. Joseph Nicholson talks a little about 'narrow networks' and the unique challenges these plans face in the oncology space.


Joseph M. Nicholson III, DO Joseph M. Nicholson III, DO
Corporate Senior Vice President and National Medical Director, Employer and Payer Relations
Cancer Treatment Centers of America (CTCA)
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00:07:50 | 3.67 MB | Streaming MP3



Vermont is pushing full speed ahead on accountable care initiatives in both public and private health insurance markets as it experiments with cost-control measures, to prepare for a shift to a single-payer system planned for just three years from now. Kara Suter of the Department of Vermont Health Access says the system will ultimately achieve a high quality of care and reduce the cost of growth.


Kara Suter Kara Suter
Director, Payment Reform
Department of Vermont Health Access (DVHA)
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00:09:09 | 4.92 MB | Streaming MP3



Are electronic health records (EHRs) life savers? According to Richard Skinner, recent data shows that those facilities that are higher on the electronic medical record adoption model (EMRAM) have a better ratio of actual mortality to expected mortality than do hospitals that are lower down on the scale.


Richard Skinner Richard Skinner
Chief Information and Technology Officer
University of Virginia Health System
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00:10:19 | 4.84 MB | Streaming MP3



Geisinger Health System is frequently held up as a national model from its success in developing and implementing services. Dr. Earl Steinberg discusses the creation of a value-oriented, integrated delivery system.


Earl Steinberg, MD, MPP Earl Steinberg, MD, MPP
Executive Vice President of Innovation and Dissemination, Chief Health Care Solutions Enterprise
Geisinger Health System
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00:10:54 | 5.11 MB | Streaming MP3



Despite the massive investment in EHR technology, CIO Marc Probst says interoperability remains a huge issue that neither the federal government nor the sector is addressing effectively.


Marc Probst Marc Probst
Chief Information Officer and Senior Vice President
Intermountain Healthcare
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00:07:02 | 3.30 MB | Streaming MP3



Retail insurance marketplace has increased health plan choices to an estimated 12 million consumers via health insurance exchanges - Dr. David James of the Memorial Hermann Medical Group discusses the importance of paying closer attention to exactly what type of care is being paid for and by whom.


David James, MD, JD David James, MD, JD
Chief Executive Officer
Memorial Hermann Medical Group
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00:07:26 | 3.49 MB | Streaming MP3


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