The World Health Care Congress 9^th Annual Health Plan Summit is a two day Summit that will provide an opportunity for national and regional health plan CEOs, and senior executives (Health Management, Provider Services and Network Managers, CMOs, CSO, COOs and heads of Diversification) and opportunity to uncover and identify new models to compete and succeed in a value-driven market. Participants will have the opportunity to hear from the most active and innovative payer executives on new models that payers must consider to survive the post-reform market.

• A new era of consumerism -- Strategies for health plans to “rethink” the value of their core business and reconfigure their business model
• New payer models to deliver new consumer-driven products including new profit lines
• Case study from Harvard Pilgrim – Network and product changes and lessons learned from distribution through the MA Health Connector
• Developing new consumer-friendly products, tiered-networks and education for consumers and physicians
• CIGNA's approach to delivering value to the consumer through consumer engagement and physician engagement

• How health plans are leading innovation, improving industry collaboration and aligning communication to improve access and affordability
• Strategies for improving health and wellness and innovative approaches for managing chronic diseases
• Introducing Carolina Advanced Health – A collaborative approach to care delivery that enhances efficiency and provides more coordinated care

• Assess ACO-related care coordination strategies aimed at meaningfully driving improved patient outcomes and reducing cost
• Risk sharing and care coordination models - Insights into innovative provider payment and reimbursement models

• Leveraging an enterprise data warehouse for advanced data analytics to build standard reporting systems and give analysts access for clinical and administrative assessments and business operations
• Utilizing data for service line clinical program improvement – Data analytics of the clinical practice to identify areas for improvement and measurement toward goals
• Making tools more user-friendly for clinicians so that clinicians can access data in a useable format
• Exploring cloud computing to collect and disseminate data inexpensively and achieve interoperability while meeting meaningful use standards
• Cloud computing – Assessing the security risks of cloud vendors and liability

• Snapshot of J.D. Power research on member satisfaction with commercial health insurance and implications for private exchanges
• High level discussion on strategies to better manage benefits spending through defined contribution models
• Creating consumer-oriented, online insurance marketplaces that promote transparency and provide a tailored approach to health care
• Significant differentiation between private exchanges and public exchanges