Ameridial is a CMS audited and approved; U.S. based outsourced call center supporting calls from Members, Providers and Pharmacies for Medicare, Medicaid, Dual Eligible, HMO, PPO, PBM, Vision and Dental plans. Ameridial are experts in: benefit explanation; claims adjudication; customer service, Medicare Part-D; Open Enrollment; Pharmacy Help Desk; and sales.

Boston magazine is Boston's leading lifestyle magazine hooking readers up with the intel they need to thrive where they live. Our recently launched dental and doctor network on bostonmagazine.com is home to thousands of medical professionals in the Greater Boston area and comes up #1 organically for "best doctor and dentist" searches on Google. Boston magazine wields the power to guide, influence, and convene, helping readers discover Boston and all of its resources in the process. Visit our website today for daily news and wellness happenings in and around Boston at bostonmagazine.com/health.

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people.

The Cohen Veterans Network is a 501(c)(3) national not for profit philanthropic organization for post-9/11 veterans and their families. CVN focuses on improving mental health outcomes, with a goal to build a network of outpatient mental health clinics for veterans and their families in high-need communities, in which trained clinicians deliver holistic evidence-based care to treat mental health conditions. The network currently has 10 Steven A. Cohen Military Family Clinics in operation: Dallas, San Antonio, El Paso, and Killeen in Texas, as well as Fayetteville NC, Washington DC, Philadelphia, New York, Denver, and Clarksville TN.

Colibrium offers innovative solutions to health insurers: an analytics-driven shopping, enrollment, management, payment and renewal portal, as well as apps that add payer capabilities to CRM platforms.

Digital Reasoning was founded by Tim Estes and Dot Currey on the unshakable conviction that machine learning would be incredibly transformative, empowering people in new ways and making a positive difference for humanity.

Find out more about our origins in this Forbes article.

HealthSparq empowers people to make smarter health care choices by providing the cost and quality information they need to truly compare health providers and services. By enabling people to see the total costs of care (pre- and post-procedure included) for more than 400 medical treatments based on their individual health plan, comparison shop for procedures and providers, review quality ratings, and learn about alternative care options, HealthSparq is helping people navigate the health care system and shop for health care as they never have before.

Since our founding in 2008, from our home in Portland, Oregon, HealthSparq has grown to serve 70 health plans and their 72 million members nationwide. Interested in joining a health care revolution? Contact us at www.healthsparq.com or tweet us @HealthSparq

• Health Care Pricing is Like the Wild West
• Blue Research - Creating Savvy Health Care Consumers Takes more than Offering Online Tools

Infosys is a global leader in technology services and consulting. We enable clients in 45 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of over 198,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise thrive in the digital age.

Insightin Health provides a data driven decision engine that increases member acquisition, lifts retention, and improves engagement through true personalization. Our patented AI driven technology utilizes machine learning algorithms to automate data flow for all sources and create a personalized journey for your members. From prospecting to onboarding, and care-plans to renewals, we enable our clients to improve touchpoints for every point in the member journey. Our cloud based platform is fully HIPPA and HITRUST compliant and delivers a documented ROI year over year.

Insight driven member engagement

Big data analytics

InstaMed is healthcare’s most trusted payments network, connecting providers, payers and consumers on one platform. The InstaMed Network connects over two-thirds of the market and processes tens of billions of dollars in healthcare payments annually. InstaMed reduces the risks, costs and complexities of working with multiple payment vendors by delivering one platform for all forms of payment in healthcare, designed and developed on one code base and supported by one onshore team of experts in healthcare payments. InstaMed enables providers to collect more money from patients and payers while reducing the cost and time to collect. InstaMed allows payers to cut settlement and disbursement costs with electronic payments and facilitate consumerism for their members. Visit InstaMed on the web at www.instamed.com

Internet Health Management News is a twice weekly newsletter that provides news and strategic insight on how the Internet, mobile and e-commerce technology are fundamentally reshaping the U.S. healthcare system. Internet Health Management News informs readers on the key data analytics, digital marketing, e-commerce, mobile and social media applications and business strategies driving the future of retail and consumer-driven healthcare forward. Visit our website: digitalcommerce360.com/internet-health-management/ and subscribe to our twice weekly e-newsletter for free!

Merrill Corporation provides secure, innovative solutions to complex member communications. Our fully integrated portal, Merrill Connect, handles time-sensitive, communications that deliver impact with our world-class printing and digital engagement. From automating your ANOC/EOCs to Digital ID cards and member microsites we secure solutions, so you can secure ongoing growth.

When transitioning your mandated communications such as the Evidence of Coverage(EOC) to digital, it is important that you don’t jeopardize member satisfaction. There are six vital tips to consider when making the transition in order to ensure an engaging, user-friendly experience for all your members. Download our full tip sheet and learn more about making a successful transition. Download Now

6 Things to Consider when Transitioning Your Regulated Communications to Digital

Founded by pharmacists, Rx Savings Solutions is revolutionizing healthcare by simplifying pharmacy. Their patented software helps health plans and employers eliminate complexity for members, which is proven to change behavior, and save everyone money. Rx Savings Solutions' software analyzes and optimizes every pharmacy claim both clinically and financially, and proactively communicates with members on their terms.

• 7 Factors in Successful Member Engagement
• A Perfect Blueprint for Big Things to Come
• Post-Contract Check-list for Success

We are the worldwide leader in outsourced omnichannel customer experience management.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

Tonic Health delivers the experience your patients expect and your bottom line appreciates. With our real time digital survey and payments platform, we enable organizations to collect more data and payments from patients than ever before. Tonic's cloud-based software allows you to deploy a variety of solutions across your enterprise, from registration and intake focused collections to patient satisfaction surveys and analytics to patient reported outcomes for care improvement. Tonic’s mobile, cost-effective platform allows organizations like yours to simply and easily capture the correct information from the patient at the right time – intelligently delivering a survey to the patient where it’s most convenient. Not only does this provide flexibility in how a patient answers the most important information your organization is looking to collect, it also allows customized engagement with the patient to encourage higher response rates.

Vituity, formerly CEP America, is a physician-led and physician-owned Partnership, that combines clinical excellence with business acumen to help healthcare organizations raise the standard of patient care and improve their performance metrics. We are comprised of top physicians, advanced providers, and industry professionals, practicing in 9 specialties and across 14 states. We extend our partnership approach to our clients, working closely with hospital leadership to identify and execute strategies that impact patient satisfaction and operational efficiency. Our physicians and industry experts believe in taking a flexible approach to each client site, applying best practices from across the country to the unique situations at hand. Vituity places clinical expertise and patient outcomes at the center of our practice. Our acute focus and compassionate care are the driving forces behind our ambition to be at the heart of better care.

We simplify the business of healthcare through WEX Health Cloud, a cloud-based healthcare financial management platform that drives efficiency for benefit administration technology, consumer engagement, and advanced billing and payments. Our partner organizations enable us to deliver our industry-leading and award-winning solution to 300,000 employers and more than 25 million consumers. Together we take the complexity out of defined contribution, HSAs, HRAs, FSAs, VEBAs, PRAs, premium billing, public and private health insurance exchanges, COBRA, wellness plans, and transit plans. Learn more at www.wexhealthinc.com, and follow WEX Health at @WEXHealthInc.

A trusted advisor to healthcare payers, insurance brokerage firms, and governmental agencies, Zelus delivers customized solutions for clients of all sizes and scopes. As industry demands increase and regulatory issues impact customer behavior and market dynamics, Zelus remains committed to delivering better results. For 12 years, our boutique firm has helped clients build strong operational platforms.

• The Project Manager Should Never be the Last to Know
• Implementation Principles
• Intentional Instructional Design Drives Productivity
• Program and Curriculum Overview

Zipari. We've pioneered consumer experience technology for health insurance with the power to change an industry. Our platform offers unparalleled insights of every member touchpoint, the most accessible and comprehensive member profiles, and configurable solutions that build on your current technology. The result? Personalization for members that promotes satisfaction and motivates self-service, while driving operational efficiencies. Zipari's breakthrough technology enables the type of member relationship that insurers want and consumers seek. With native understanding of the industry and exclusivity as a sector specialist, we instinctively share our clients' goals, aspiring to new possibilities for consumer relationships that will unlock all the potential that health insurance holds.

Zipari has been named a 'Cool Vendor' in Gartner's 2017 Health Value Management for US Payers Report:

Horizon Healthcare Services, Inc. Joins Forces with Zipari to Deliver Personalized Member Journeys at Scale

Zipari featured in IDC Technology Spotlight: Customer Engagement Strategy for Payers Requires Active Personalization, Gaining Trust, and Enabling Flexible Operational Efficiencies:

Vertical CRM: Buy vs. Build?

30 Day Challenge" Case Study download