3rd Annual Patient Engagement and Experience Summit

2016 Speaking Faculty

Azadeh Ali-Moghaddam, PharmD
Clinical Pharmacist, Pharmacy Services Medicare Part D
Blue Cross Blue Shield of Michigan

Dominick Bizzarro
Executive Vice President, Business Development & Informatics
MVP Health Care

Michael Bodenstab
Vice President, Healthcare Solutions
MedHelp

Margaret Coughlin
Senior Vice President, Chief Marketing and Communications Officer
Boston Children’s Hospital

Lisa Freeman
Executive Director
Connecticut Center for Patient Safety

Karla P. Heath, MBA
Executive Director of Clinical Operations
Baylor College of Medicine

Tara Higgins, PharmD, CDOE
Clinical Pharmacy Director
Rhode Island Primary Care Physician Corporation

Sean M. Jeffery, PharmD, CGP, FASCP, FNAP, AGSF
Director, Clinical Pharmacy Services
Integrated Care Partners, Hartford Healthcare

Jessica L. Johnson
Digital Strategy Consultant, Program Leader, Millennial Strategy
Kaiser Permanente

Megan West King, MSN, RN, CCE
Director, Patient Experience
Geisinger Health System

Adam Licurse, MD, MHS
Assistant Medical Director, Brigham and Women’s Physicians Organization Associate Medical Director, Population Health Management

Richard N. Lieberman
Chief Data Scientist
Mile High Healthcare Analytics

Mark Long, PhD
Vice President, Digital Innovation Group
Providence Health & Services

Zack Looman
Manager, Service Excellence
Stanford Health Care

Craig J. Loundas, PhD
Associate Vice President, Penn Medicine Experience
Penn Medicine, University of Pennsylvania Health System

Anne Manning
Instructor
Harvard University

Michael Pearce
Administrative Director
Swedish Health Services

Gary Polonski
Senior Business Consultant
Neighborhood Health Plan

Barbra G. Rabson, MPH
President and Chief Executive Officer
Massachusetts Health Quality Partners (MHQP)

Susan Robertson
Instructor
Harvard University

Mark Santiago
Vice President, Retail Outreach
MVP Health Care

Hailey Schepp
Director, Meaningful Use
Sanford Health

Mystique Smith-Bentley, RN, MBA
Administrative Director, Service Excellence
Stanford Health Care

Neal Sofian, MSPH
Director, Member Engagement
Premera Blue Cross

Jason C. Vallee, PhD
Director, Service Excellence, Office of Patient Experience
Dartmouth-Hitchcock
Assistant Professor of Community and Family Medicine
The Geisel School of Medicine at Dartmouth

Alpa Vyas
Vice President, Patient Experience
Stanford Health Care

Neil W. Wagle, MD, MBA
Medical Director, Quality, Safety, and Value – PROMs
Partners HealthCare