Speaker Interview
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Jason C. Vallee, PhD Director, Service Excellence, Office of Patient Experience Dartmouth-Hitchcock |
A relational journey map can tell the story of the patient's experience: from initial contact, through the process engagement and into a long-term relationship. Director of Service Excellence, Dr. Jason Vallee will be presenting on Dartmouth-Hitchcock's experience in this area and what it takes to develop such a map.











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