August 5, 2021 • 1:00 PM - 2:00 PM ET

What does a “great” patient services program look like, and how do you differentiate it from merely a “good” one? Learn what elements contribute to best-in-class patient/HCP support capabilities to improve your programs. Plus, identify the key characteristics that separate the best from the rest. During this webinar, walk through a Patient Services Maturity model and gain insights into how you might continue to advance your own efforts in supporting patients and HCPs.

• Understand five distinct levels of patient/HCP support maturity
• Explore the specific dimensions that contribute to differing levels of maturity
• Expand your thinking on what’s possible as support becomes more sophisticated and customized

Webinar Speakers