Live Chat Software
June 16, 2020 • 1:00 PM - 2:00 PM ET
As a Medicare Advantage Organization, you’re faced with the same grind every year: updating your highly complex Medicare plan documents before the annual enrollment period (AEP) begins. This year things are even more complex as, due to COVID-19, plans can make decisions to add or change benefits during the plan year which require last minute updates to their annual materials. Join this session to gain insight into the recent CMS Model Changes and how to more effectively manage and implement them for the 2021 AEP.
Examine this year’s model documents, market tendencies and data changes, while exploring best practices that can help you reduce the time spent on ANOC, EOC, and SB updates by 70%, while ensuring accuracy and reducing your risk – giving your team lots of time to make your changes and ensure they are done accurately.
- Discover how to best handle the recent CMS updates to DSNP plans and supplemental benefits in Medicare materials
- Hear best practices for applying CMS model document and data changes for the 2021 AEP such as VBID (Value-Based Insurance Design)
- Drive efficiency when managing updates across multiple plan offerings
- Be equipped to manage last minute CMS updates including the release of the Medicare Communications and Marketing Guidelines (MCMG) in July
- Outline review cycles and QA processes across plans
Webinar Speakers
Sohail Malik
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Sohail Malik
Vice President, Healthcare Solutions Messagepoint |
Sohail is Vice President, Healthcare solutions with Messagepoint, overseeing the Messagepoint Healthcare solutions to ensure they support the complex and ever-changing needs of Health plans to scale & grow to meet the market needs.
Sohail has over 15+ years’ experience in Customer Communications Management and SaaS/Cloud-based digital transformation of highly regulated industries. Sohail has worked with some of the largest National Healthcare organizations, Blues and smaller community plans to bring digitalization and process automation for client communications and helped them scale & grow their business.
Samuel Kloeckl
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Samuel Kloeckl
Director, Healthcare Solutions Messagepoint |
Samuel is Director, Healthcare Solutions at Messagepoint, where he oversees the client process to build, proof and test documents within the Messagepoint platform, specific to mandated CMS communications such as EOCs and ANOCs.
Before joining Messagepoint he was an Automated Materials Implementation Manager at United Healthcare, where he was responsible for implementing new solutions, products and processes for Medicaid and Medicare clients across the country.
Sponsored By:
MessagePoint
Messagepoint is a provider of industry leading cloud-based Customer Communications Management solutions.
The Healthcare Touchpoint Exchange by Messagepoint enables business users to control the creation and management of all member communications. It is a purpose-built solution that simplifies the creation and management of regulated Medicare marketing materials (ANOC, EOC, and SB) and provides access to the framework that includes all model content, PBP data integration and benefit rules.