Insurer’s Customer Experience and Member Retention Summit

Industry News

1. Challenges and Opportunities for Payers in the Changing Healthcare Payments Landscape (June 1 2014 - Instamed)

Data on healthcare payments shows how drastically the industry has shifted in recent years. Consumers have become decision-makers who are sensitive to healthcare costs, and payers and providers are moving toward industry-standard, electronic transactions due to regulatory mandates and high administrative costs. These changes present both challenges and opportunities for payers to focus on the consumer and streamline processes to ultimately reduce costs. more»

2. Trends in Healthcare Payments Fourth Annual Report: 2013 (April 15 2014 - InstaMed)

The U.S. healthcare payments market is growing at a rapid pace – reaching an estimated $2.7 trillion, as a total of both payer and consumer payments.1 However, administrative costs are estimated to consume 25 to 40 cents of every dollar spent in the healthcare industry.2 These costs are poised to increase as changes due to reform and consumerism reshape the healthcare payments industry at a staggering pace. more»

3. Simplify Your Healthcare Payments Process (January 1 2014 - InstaMed)

The InstaMed Network delivers immediate value to payers by enabling instant cost savings, simplifying the end-to-end healthcare payments process and connecting payers, providers and members, all in one place. more»