Workshop: Evaluate Services to Include When Designing and Implementing a Hub
It is important to understand the value of different design elements before making the high investments necessary to develop and
maintain a Hub program. Explore the intricacies of varying elements that would ensure the program has the processes and capabilities
necessary to deliver the desired patient services while also capturing information that can contribute to the brand or corporate strategy.
Evaluate the benefits and shortcomings of designing the Hub to support one product, a portfolio of products,
or the overall organization as a whole
Assess how the product profile and patient profile impact which services should be included
Determine what data is valuable to the organization and the process and systems necessary to capture that data
Identify the necessary internal departments that should be involved in the implementation and execution of Hub services
Build an implementation timeline outlining required processes and timing in relation to the product’s milestone dates
