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Tuesday, September 22, 2009
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9:00 am -
9:45 am
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- Defining yield: What does it mean and why should I care?
- What are the areas that your financial team needs to focus on
to maximize yield?
- A holistic view from the front to the back: Maximizing yield at
all points of your revenue cycle
- Front: patient access
- Middle: CMD, chargecapture and clinical case
management
- Back: bill drop and medical eligibility
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9:45 am -
10:30 am
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- Face the challenge of uncollected self-pay receivables headon: Learn innovative solutions for the improved fiscal health of your organization
- Discover how a simple addition to the front-end of your revenue cycle process can effect dramatic results on the back-end
- A step-by-step guide to integrating actionable solutions into your collection practices: How you can realize a marked improvement in your collection rates and a dramatic decrease in days to collect
- Collaborating with the patient: Strategies to maximize opportunities that enable patient understanding of financial obligations
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10:30 am -
11:00 am
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11:00 am -
11:45 am
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- Health plan contracting and the revenue cycle: Obtaining and administering fair and profitable managed care contracts for maximized performance
- Contract management strategies to improve operations, adherence, compliance and financial performance
- Successful administration of a managed care contract: How to effectively manage appeals, grievances and ongoing operational issues
- Contemplate best practice strategies and approaches for negotiating new contract terms with payers in the critical areas that impact the revenue cycle
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11:45 am -
12:30 pm
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- Best practices in creating a rational, compliant pricing strategy: Assessing both the gross and net revenue impact of potential pricing changes
- Examine how Montefiore Medical Center performed a comprehensive review of their pricing strategy and Charge Description Master (CDM)
- The impact of a merger: Discover how the pending acquisition of another non-profit facility mandated price uniformity across the continuum
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12:30 pm -
1:45 pm
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1:45 pm -
2:30 pm
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- Increasing physician alignment and satisfaction from the C-Suite downward: A paradigm shift in executive thinking
- Case Study: How Resurrection Health Care implemented a successful physician satisfaction improvement program
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2:30 pm -
3:15 pm
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- Discover the importance of a collaborative service and governance model: How the positive byproduct of patient and physician satisfaction can drive financial success
- Information in action: Learn how to establish an advisory council or program at your organization
- Frameworks to develop better communications: Fostering relationships with the C-Suite to drive revenue cycle results
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