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Monday, September 21, 2009
10:00 am – 11:30 am
- Improve your revenue cycle by using "aggressively friendly" tactics to collect on patient responsibility balances: Learn the key methods to ensure that your patients remain loyal to your health care facility during the financial process
- Tool kits for staff empowerment: Learn how to provide the highest level of service excellence at point-of-service collections and throughout the entire revenue cycle for increased cash flow and reduced bad debt
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Ann Gilbert, MBA
Corporate Director, Physician and Patient Access
Elliot Health System
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