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Chairman: L. Howard Wizig,
Entrepreneur in Residence, Kaufman Foundation; founder, Vivius; former
Chairman, CDHCA
- Consumerism in Healthcare – Adapting to Respond to Consumer and
Employer Demands
- Trends in adoption rates for consumer driven health care
- Macroeconomic impact on healthcare system and solutions to
correct and prevent adverse risk selection
- Evaluation of new product design, financial incentives and
sustainable models
- Consumer Education and Decision Support To Improve Choice and
Accountability
- Best practices in consumer education – product choices, health
risk assessments, chronic conditions and fiscal responsibility
- Building an information portal with decision support tools for
consumers
- CEO Panel of CDHC companies – Business Models and Strategies To
Meet Consumer and Employer Demands
- Overview of different business models, customers and traction
in various markets
- Operational Challenges for Consumer-Focused Health Plan Product
- New product development – Overcoming organizational challenges
to innovation and new product design
- Addressing business process redesign for customer service,
medical management, claims processing
- Designing flexible systems to create, pilot and roll-out new
products
- Information technology needs to serve a retail market
- CRM for health consumers – Communicating with the consumer
directly
- Employer Perspective -- Multi-Year Results from Consumer-Driven
Health Plans
- Estimating cost savings over the short and long term from
consumer-driven health option
- Communicating benefit choices and costs effectively
- Implementation and tactical considerations in promoting new
benefit design options
- Development of metrics to track success of online portal and
consumer information
- Strategies to monitor utilization trends for preventive and
urgent care
- Financial and Administrative Impact on Providers -- Streamlining
Communication Between Health Plans and Providers
- Impact of consumer-driven products and new product designs on
providers
- Building a portal for communication among employers, brokers,
providers and plans
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