Patient Support Services and Hub Design
Patient support and hub programs allow manufacturers to deliver valuable services to patients. Hub services have evolved into a more robust and comprehensive support model; they have become an integral part of a specialty product’s offering, and a strategic component of a brand strategy. Furthermore, the range of services included is large and growing, and continue to be an essential part of the launch strategy for biotech and pharmaceutical companies, as explained by speakers at the 2015 annual meeting.*
The 2016 meeting will employ a multi-stakeholder perspective on the impact of market dynamics on patients' needs and how patient support services can help deliver better outcomes. Manufacturers will engage in peer-to-peer discussions as well as hear from their customers including payers, PBMs, specialty pharmacies and patient advocates, on how to evolve these programs to fit the specific patient, product and portfolio needs, goals and resources.
Top 10 Reasons to Attend
- Consider reimbursement strategies that go beyond hub service offerings
- Evaluate hub models to determine the best one to deliver the right mix of services to your patients
- Discuss the impact on patient services of market forces such as consolidation and changing affiliations of different player (payers, SPs, etc.)
- Learn about emerging patient support services to consider for inclusion in your hub model
- Consider the impact of global market trends on U.S. patients’ experiences
- Offer new clinical assistance services to patients, and learn how to differentiate them from clinical support delivered by providers
- Leverage digital media to provide accurate and robust educational resources to patients
- Establish metrics to measure the performance of hub services
- Design a reimbursement support program that compliantly addresses the unique demographics of your patient population
- Discuss scenarios for predominantly Medicare, predominantly Medicaid, and predominantly commercially insured patient and how that impacts the design of patient support programs
Featured Speakers:
Chairperson:
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Testimonials
Jay Mulhern
Manager, Business Development
Telephone: 781-939-2609
or Email Him
