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Private and Public Exchange Summit
Exchange marketplaces have revolutionized the health insurance industry. With goals of creating more consumer choice and competitive pricing, exchanges have long been forecasted as a game-changing entity for consumer empowerment.
Carriers nationwide are looking more closely into exchange strategy, the future of the private exchange, employer benefit trends, defined contribution, and consumerism. Join us July 12-13 in Tysons Corner, VA as health plans, exchange executives, and industry experts from across the nation convene to develop strategies for sustainable success in the private and public marketplace. Key topics of discussion include:
- Product, purchase, and engagement trends from open enrollment 2016
- A discussion of where Benefit Administration Systems (Ben Admin) fit in the mix, and how they can be a stepping stone to a private exchange
- Health plan participation on broker and consultant exchanges - implementation, costs, risks
- An in depth discussion of single- vs. multi-carrier exchanges to determine the right fit for your products and market
- A temperature check from employers on benefits strategy, exchange investment, and defined contribution
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- Strategies to improve care management and wellness on exchanges
- Reflections on changes in pricing and product design
- Discussions surrounding ancillary products and offerings on exchange marketplaces
- The evolution of consumer support tools, product restrictions, and employer compatibility on private and public exchanges
- Building strategies to quickly respond to risk and changes in the marketplace by deploying resources to the areas of need
- Patching the holes in the marketplaces’ risk pool
- And more!
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Peek Inside the Agenda:
Understand Today’s Consumer to Leverage the Disruption in Health Care and Position Your Retail Platform Strategy for Growth
An interesting shift happens when consumers make purchases online. Suddenly, customer power goes up and service level demands increase. Real-time becomes normal despite past expectations or performance. In order to compete in today’s market, health plans have to be prepared to focus their activity on the consumer. As health plans place greater emphasis on consumer-centricity, exchange strategy needs to follow suit and meet the health care consumer’s expectations.
- Discuss what consumers expect from their online shopping experience
- Understand what it takes to create loyalty between the plan and the consumer
- Explore the role of the exchange shopping experience in promoting stickiness
- Break down health care silos to improve the member experience
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Sean Lancaster
Executive Director of Operations - State Exchange
Meridian Health Plan
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John Steber
Vice President, Product – Direct to Consumer Buyer Groups
Cigna
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Ken Hunter
Former Senior Vice-President, Health Insurance Exchange Operations
Kaiser Permanente
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Sean Lancaster
Executive Director of Operations - State Exchange
Meridian Health Plan
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Jeff Rubleski, MBA
Director, Sales Strategy And Private Exchanges
Blue Cross Blue Shield of Michigan
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Paul Wingle
Executive Director, Individual Business and Public Exchange Operations and Strategy
Aetna
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