April 21, 2022 • 1:00 PM - 2:00 PM ET


Today’s healthcare consumers are more digitally empowered than ever, and when they need care, they rely on both health plan and health system websites to find the right providers, services, and locations. But inconsistencies in provider profiles and scheduling options across the channels – even within integrated delivery networks (IDNs) – create a fragmented search-and-schedule experience that leaves consumers frustrated and unsure of their care decisions.

In this webinar, hear from industry experts about new opportunities for IDNs to create consistent experiences that help people navigate care seamlessly, regardless of where they start their search for care within the network. Gain insights from real-world examples that will inspire you to think about cross-channel connectivity at your own organization and how it can make finding and scheduling care easier for the individuals you serve.

Attendees will:

  • Discover why cross-channel collaboration is key for IDNs  in 2022 and beyond
  • Learn how IDNs can leverage their valuable provider data to bring greater consistency and convenience to their health system and health plan directories
  • Hear how two health industry leaders are making it easier for the individuals they serve to access and schedule care

Webinar Speaker

Mark Menton
Mark Menton
General Manager
HealthSparq
Matt Parker
Matt Parker
Senior Vice President of Product
HealthSparq and Kyruus
Matthew Tran
Matthew Tran
Senior Director, Member Experience and Innovation
Centene