As an attendee of the Consumer-Centric Healthcare Congress you will receive TWO complimentary books written by the Chairman of the conference, David A. Shore PhD, Director, Forces of Change Program and Founding Director, Trust Initiative Harvard School of Public Health.

The Trust Prescription for Healthcare: Building Your Reputation with Consumers
David A. Shore PhD (Health Administration Press, 2005), now in its third printing

The Trust Crisis in Healthcare: Causes, Consequences and Cures Edited by David A. Shore PhD with chapters by Donald Berwick, Bob Blendon, Michael Dowling, Lucian Leape, George Lundberg, Cokie and Steve Roberts, Marc Roberts, David A. Shore and others (Oxford University Press, 2006) Close Window