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Pre-Conference Workshops

Sunday, March 29, 2020

12:30 pm - 3:30 pm


Reimagine, Reinvent, and Reengineer Your Business Meetings

Do you find yourself overloaded with meetings? Do you find a significant percentage of these meetings are of limited value? Do you find that some of the meetings you attend, and hence your valuable time, could be used in more productive ways? If you answer "yes" to any of the preceding questions, then this workshop is for you!

Meetings are really expense. We should take them more seriously. Calendar analysis research indicates that the percentage of managers time spent in meetings eclipses any other single work day activity. This workshop explores the true cost of meetings, and teaches professionals at all levels - whether they are attending or leading a meeting - how to improve its efficiency and effectiveness. In this workshop, attendees learn how to:

  • Estimate the true cost of meetings in valuable staff time (and opportunity costs)
  • Recapture millions of dollars and millions of hours in meetings you define as boring and wasteful
  • Meet the "triple aim" of fewer, shorter, and better meetings
  • Trade volume for value



Co-Creating Ideal Work: Six Actions to Eradicate Burnout

Professional Burnout is epidemic in health care. It negatively impacts both professionals and patients. Collaborative co-creation of ideal work is a proven strategy to eradicate burnout and flourish.

Esprit de Corps ("the spirit of the body") is camaraderie, passion, fulfillment, psychological safety, engagement and trust. It is the single most impactful leading indicator (within our control) of superb patient experience, outcomes, costs and safety. Esprit de Corps is a fundamental driver of organizational effectiveness and is the antipode of professional burnout. In this workshop:

  • Understand how to co-create ideal work
  • Define five leadership behaviors that raise engagement and reduce burnout
  • Recognize key system changes that increase positivity or reduce negativity to cultivate esprit de corps



Forging Partnerships to Invest in Community Health

Hospitals and health systems have a variety of assets-including financial resources, land, and expertise-that can be harnessed to improve the health and well-being of their communities. Drawing on experience with six health systems participating in the Center for Community Investment's Accelerating Investments for Healthy Communities initiative, this workshop will help participants think about how their hospitals and health systems can identify potential partners and align their resources to improve community health through community investment.

  • Deepen understanding of how to break institutional siloes and build new partnerships with a diverse range of internal and external stakeholders
  • Discover how to build the community investment ecosystem by leveraging grants and partners
  • Unlock investment capital from sources such as foundations and banks
  • Assess your own hospital and community contexts and prepare to take next steps



The Next Disruptive Innovation: Augmenting Human Intelligence for the Future of Work

An innovation strategy is not only good for a company's bottom line. It is something that leaders and employees value in their organizations - but it is also something that is hard to create and sustain. The Innovator's Method is a unique framework that helps companies strategize for idea generation, development, commercialization, and scaling to help clients disrupt their industries with the right strategies.

AI is disrupting industries and sparking both panic and excitement, especially in the context of work. Key challenges exist - but with the right strategies, those obstacles can be overcome and disruptive innovation can flourish. In this workshop, learn how to:

  • Discover why "emergent organizations" that constantly innovate and iterate will be the winners
  • Understand how AI will reorganize work around information flows and redefine management to eliminate hierarchy and bureaucracy
  • Allow workers high levels of discretion to support the three pillars of the future of human work - imagination, creativity, and strategy
  • Explore how AI and human intelligence will become codependences - not killing jobs but killing business models



All Hands On Deck: Tools and Methods for Crisis Response

Front line health care leaders face conflict and crisis situations every day. Both the brain and the body behave differently during a crisis, and the difference between escalating and calming a crisis often comes down to how we interpret this behavior through verbal and non-verbal cues and respond appropriately.

Effective de-escalation of a crisis can reduce anxiety, improve mental health, and create a safe workplace for health care leaders and their teams - leading to better job satisfaction and a lower likelihood of burnout. In this workshop, attendees will learn to:

  • Learn the 6 steps to crisis negotiation and study the crisis escalation grid and threat triangle
  • Develop effective formulas for crisis de-escalation with confidence and calmness
  • Define self-care practices to avoid burnout and vicarious trauma for yourself as well as your team

  • Leader:


    Intrapreneurship: Advancing Creativity and Innovation in Your Organization

    Advance innovation in your organization by learning how to help employees gain traction with their ideas and become intrapreneurs. Creating a group of intrapreneurs will engage employees in developing ideas that solve challenges, bring value, eliminate waste, reduce costs, and generate revenue for the organization. Learn how to take an idea through the steps of ideation, business plan development, and marketing as a way to instruct and encourage employees to do the same. Develop an innovators mindset and learn activities such as Pitch Events and Hackathons that will build ownership and generate excitement through collaborative problem solving. In this workshop, learn how to:

    • Ideate and develop a Lean/Opportunity Canvas plan
    • Identify the habits of an Innovator's Mindset
    • Plan an innovation event for your organization



    Direct Contracting Strategies for Employers to Deliver High-Value Health Care

    The opportunity to drive better health outcomes and/or at much lower cost in various health care niches has fostered powerful new models of care delivery and finance. In this workshop, employers, TPAs, and benefit adviser discuss novel approaches to collaborate with providers and deliver quality care at reduced costs.

    • Gain insight into direct contracting arrangements for large and mid-sized self-insured health plans
    • Optimize the relationship between primary care and high-value specialty services
    • Take advantage of multiple clinical and financial risk management modalities to achieve unprecedented aggregate savings with improved health outcomes



    The Power of Home Care Medicine

    The field of home care medicine (HCM) is growing fast and rapidly entering the mainstream of American medicine. HCM provides primary, transitional, urgent, and palliative care to frail, medically complex patients - often living with multiple chronic conditions - when and where they need it: in their place of residence. This person-centric, continuous care model has proven to deliver clinical, economic, and human benefits and thus has attracted interest from payers, providers, policy makers, investors, and patient advocates alike.

    The American Academy of Home Care Medicine (AAHCM) is the voice and advocate for HCM, striving to enhance understanding, ensure access, advance quality, and model sustainability. During this strategic workshop, AAHCM leaders will serve as expert panelists to educate and navigate the key questions regarding HCM today and in the future:

    • Describe why HCM is a vital care model that delivers proven value to all audiences in today’s health care environment
    • Understand how HCM functions in a variety of structures and settings, reflecting on associated opportunities, challenges, and lessons learned
      • Examine opportunities, challenges, and lessons learned
    • Learn how HCM is a key participant and competitive advantage in commercial, Medicare, and Medicaid value-based alternative payment models

    The first portion of the 3-hour workshop includes panelist presentations offering an overview of HCM models, their benefits, and their challenges. The second portion of the workshop will offer hands-on topic tables led by the panelists for attendees based on their interests resonating from the presentations.