Website Only Discount! Register now and save $100 off the Current In-Person Registration Fee! Please Mention Promo Code WEB at the time of Registration.
The Connect20 Congress – Health Plan Consumer Experience and Retention Track has been rescheduled. Given the current circumstances and the impact of COVID-19, the health, safety, and well-being of our staff, speakers, attendees, sponsors, and partners is of utmost importance to us. Please continue to check back or click here to receive updates as they become available. In the meantime, we invite you to visit https://www.worldcongress.com/webed/ and register for these upcoming complimentary webinars.
Create Meaningful Experiences, Make Consumers Feel Special, Provide Transparency, and Integrate the Latest Technology to Create a Superior Customer Experience
The 12th Annual Health Plan Consumer Experience and Retention Track brings health plans together to discuss how they are retaining members through the success of their consumer experience. We have assembled the top experts to speak on creating meaningful experiences, making consumers feel special, providing transparency, integrating the latest technology, humanizing communications, educating members, listening to consumer voices, and aligning all departments on the importance of experience. Health Plans understand why consumer experience is necessary and this conference will provide them with the how, presented by nationally recognized health care executives.
Track Topics include:
- Personalized Experiences
- Latest Technology
- Omni-Channel Platforms
- Communication and Listening to the Consumer
The PDF brochure for the 12th Annual Health Plan Consumer Experience and Retention Summit is in production. Request it now and our Customer Service team will contact you once the brochure becomes available.