Create Meaningful Experiences, Make Consumers Feel Special, Provide Transparency, and Integrate the Latest Technology to Create a Superior Customer Experience
The 12th Annual Health Plan Consumer Experience and Retention Track brings health plans together to discuss how they are retaining members through the success of their consumer experience. We have assembled the top experts to speak on creating meaningful experiences, making consumers feel special, providing transparency, integrating the latest technology, humanizing communications, educating members, listening to consumer voices, and aligning all departments on the importance of experience. Health Plans understand why consumer experience is necessary and this conference will provide them with the how, presented by nationally recognized health care executives.
Track Topics include:
- Personalized Experiences
- Latest Technology
- Omni-Channel Platforms
- Communication and Listening to the Consumer
The PDF brochure for the 12th Annual Health Plan Consumer Experience and Retention Summit is in production. Request it now and our Customer Service team will contact you once the brochure becomes available.