Ashish Agarwal is Head of Humana’s Member Marketing Strategy. In this role, he is leading Humana’s efforts to activate personalization at scale in its marketing outreaches to engage with members based on their preferences and convenience in order to drive best overall health and business outcomes. Ashish has more than 20 years of progressive marketing and product strategy experience across high growth VC-backed and Fortune 100 consumer businesses. He is a performance marketer who fuels growth through innovative marketing strategies rooted in data and consumer insights.

Before joining Humana, Ashish was Chief Growth Officer at Remitly, a high growth, Fintech direct to consumer payments business. In that role, Ashish built and led a full stack, Global Marketing organization. Prior to Remitly, he served in a variety of leadership roles at Capital One across direct to consumer and partnership credit card programs.

Katie joined Rx Savings Solutions after leading the global revenue marketing team for Lexmark Healthcare. She spent the previous 10 years in marketing management roles at Elekta. As a career healthcare marketer, she’s witnessed technology’s power to enhance not only healthcare delivery but also awareness and consumerism. All of which comes in handy as she oversees our marketing, member engagement and brand management efforts. Customer journeys and pipeline growth are important, but for Katie there’s nothing better than hearing a member’s joy at learning they have money-saving options they didn’t know existed. Especially when we can share their reaction with others.

Erica Anderson is a Strategic Integration Leader for Humana in the Office of Population Health for the Kansas City Bold Goal. Humana has a Bold Goal – to make the communities we serve 20% healthier by 2020. Erica drives integration across diverse lines of business, to create a seamless continuum of care while consulting with community stakeholders on strategic policy, systems and environmental interventions that lead to better health outcomes. She is currently engaged with stakeholders across Kansas and Missouri to identify opportunities to improve the health of communities and assist in the development of solutions to address social determinants of health. Erica has over fifteen years of professional experience engaging community partners through statewide and local efforts focusing on tobacco, chronic conditions, health and wellbeing, and determinants of health with a majority of the experience focused on policy, system, and environmental changes to improve the health of communities. Erica has a Master’s in Public Affairs with a concentration in Health Policy and is currently pursuing a PhD in Public Health.

Mr. Brennan was appointed President and Executive Director of HCCI in June 2017. In this role, he is responsible for overseeing HCCI’s advancements in price transparency and public reporting, increasing both the comprehensiveness and access to HCCI’s expansive data set, as well as working with state policy and decision makers to improve their health care systems. He is a nationally recognized expert in health care policy, the use of health care data to enable and accelerate health system change, and data transparency. He has published widely in leading academic journals, including the New England Journal of Medicine and Health Affairs. Prior to joining HCCI, Mr. Brennan was Chief Data Officer at the Centers for Medicare and Medicaid Services (CMS). He has also worked at the Brookings Institution, the Medicare Payment Advisory Commission, the Congressional Budget Office, the Urban Institute, and Price WaterhouseCoopers.

Mr. Brennan received his MPP from Georgetown University and his BA from University College Dublin, Ireland.

Peter DeMaris is a native of Detroit, Michigan and a graduate of Albion College in Albion, Michigan. He currently serves as Vice President of Digital for UnitedHealthcare and is responsible for the Medicare and Medicaid member digital experiences as well UnitedHealthcare’s flagship digital property, UHC.com.

Peter joined UnitedHealth Group in 2008 and since then has formed a Digital Center of Excellence team responsible for consumers’ web and mobile experiences with particular focus on acquisition, service, health management and retention.

With nearly 30 years of digital marketing experience, Peter has had remarkable success driving traditional companies to online experiences. His efforts range from building one of the first large-scale used vehicle websites, to driving online couponing while serving as Vice President of Consumer an Internet Marketing at IAC.

Rachelle Graham is a marketing professional with over 24 years’ experience in the health care industry. She is currently the Senior Director of Government Marketing at UPMC Health Plan where she is responsible for strategy development and execution across all government lines of business including CHIP, Medicaid, MLTSS, Medicare and SNP. She is also responsible for multicultural marketing, provider marketing and member engagement. She has been with UPMC Health Plan for three years. Prior to joining UPMC Health Plan she held various Marketing and Operations positions with Amerigroup (NJ), Great West HealthCare (CO) and CIGNA Healthcare (FL/CT). She currently lives in Pittsburgh, Pennsylvania with her family. Rachelle is an avid runner and holds a bachelor’s degree in Marketing from the University of South Florida.

As a passionate advocate, I use our customers' voices to influence strategy and tactics, transforming our organization to deliver responsive, personal and meaningful customer experiences across all touch points. Using a variety of research methods, I guide my team to truly understand and appreciate our customers' needs. My doctorate in psychology and organizational behavior and background in usability provides a unique lens to translate research insights into business outcomes, deftly influencing policies, programs, communication, and leaders' perspectives. The voice of the customer and continuous feedback programs I built are turning our organization toward an outside-in, customer-first culture.

Jodi Haskin joined CDPHP in 2009 and currently serves as vice president of strategic engagement and analytics. In this role, Jodi is responsible for the development, implementation and measurement of the marketing and consumer engagement strategy for all lines of business for the Capital Region’s leading not-for-profit health plan. In addition, she is currently leading the overhaul of the health plan’s public and secure websites, with the goal of making the customer experience more personalized, relevant and engaging.

With over 20 years of experience in the health care industry, Jodi has experience working in corporate strategy, marketing, communications, product development, advertising and operations. She previously worked as the director of marketing and advertising for New York City-based EmblemHealth, where she was instrumental in the successful launch of a new brand. Jodi has also held various management positions at Kaiser Permanente, WellCare and BlueShield of Northeastern New York.

Jodi’s extensive expertise and leadership qualities have led to many successes along her journey, but her most successful role is being mom to her two children. Jodi earned a Bachelor of Science from the University of New York at Plattsburgh with degrees in education and women in business management.

As the Director of the Community Health for Blue KC, I have the opportunity to practice radical collaboration as we seek to blaze a new way forward for how payers work with patients and providers to address health inequity and the social determinants of health in our communities.

During my professional career, I've worked closely with hospitals, safety net clinics, academic institutions, public health departments and funders in designing improved health seeker and health provider experiences. Recent projects conducted under my leadership include: reducing disabilities and deaths related to diabetes, heart disease and stroke (Designing a Healthier Dotte/CDC 1422 grant), educational outreach, marketing and coordination of certified application assistance for the ACA Marketplace (Enroll Wyandotte/Kansas Assisters Network), connecting the newly insured to primary care physicans and chronic disease prevention programs (Take Charge), Wyandotte County Community Health Worker Initiative (a partnership with KC Care Clinic) and the Health Equity thru Action and Transformation (H.E.A.T. Project).

Prior to becoming an executive leader, I served as project manager experience for the Community Transformation Grant and CMMI Innovation Challenge Award in Kansas City, as well as lead organizer for several healthcare advocacy campaigns from 2008-2010.

Cheryl Lulias is the Chief Executive Officer of Medical Home Network (MHN), a Chicago-based healthcare innovations organization that unites health systems and provider groups to transform health care and address health disparities with the goal of building healthier communities across Cook County, Illinois. During Lulias’ ten-year tenure, MHN has proven using the right model of care supported by an innovative technology platform can enhance whole person care, improve engagement and reduce costs.

In addition to her role at MHN, Lulias is CEO of the MHN ACO, the first Medicaid Accountable Care Organization in Illinois, wholly owned by 13 safety-net providers and at-risk for 120,000 lives. Today, MHN ACO has achieved a surplus under its value-based arrangement in excess of approximately $50M over five contract years.

In 2019 Medical Home Network launched MoreCare, a Medicare Advantage health plan providing coordinated, individualized care to Medicare-eligible individuals in Cook County. MoreCare offers four plans, including the first HIV-specific C-SNP offered in Cook County.

Lulias has more than 20 years of experience in integrated delivery systems, population health management and network management.

Diane Murdock serves Walgreens as Vice President, UnitedHealth Group Accounts. In this role, Ms. Murdock manages the relationship between these two complex organizations ranked within Fortune’s top 32 companies. She is responsible for developing and implementing strategic business plans across all health plan segments, executing and pulling-through contracts that drive company results, continuously seeks out new mutually beneficial business opportunities for both enterprises and problem solves amidst a continually evolving health care and retail pharmacy environment. Prior to joining Walgreens, Ms. Murdock was in the pharmaceutical industry for over twenty years in roles of escalating responsibility during her career.

Dr. Nguyen is a seasoned healthcare executive with over 20 years of industry experience. In his current role as SVP, Population Health, Anthony oversees our Accountable Care Organizations (ACO)/Care Coordination Organizations (CCO) care delivery channels, Member Engagement programs and National HEDIS teams that measure outcomes. Their goal is to drive an end-to-end, holistic approach to how we deliver, measure and improve care for our members.

Anthony is passionate about making the health care system work better. In that endeavor, he leads our digital voice strategy where members can access information and receive care seamlessly.

Dr. Nguyen was a partner physician for Kaiser Permanente and served as VP of the Medical Staff, Orange County, CA. He is also a Fellow of the American College of Physicians and is board certified in Internal Medicine.

Dr. Nguyen received his M.D. from Tufts University School of Medicine and MHCDS from Dartmouth College. He graduated magna cum laude from the University of California, Irvine. Anthony lives in Southern California and is an avid surfer.

As Chief Executive Officer of mPulse Mobile, Chris bring over 20 years of experience in healthcare and digital technology leadership in fortune 100 companies and dynamic startups. Prior to mPulse Mobile, Chris spent over a decade in strategic leadership roles at Humana, including VP and COO of Wellness, and led Humana’s Strategic consultancy division. At mPulse Mobile, Chris brings a passion for developing solutions that improve health outcomes while transforming member experience. He holds a B.A. in Marketing from the University of Kentucky and an MBA from University of Louisville. He also completed the Harvard Executive Development Program for Healthcare Leaders.

Enam Noor is the founder and CEO of Insightin Health. Enam has spent the last 20 years in marketing analytics and consumer engagement and the last decade in healthcare member engagement optimization. He was the founder of Desme, a cloud-based strategic marketing consultancy that utilizes big data and machine learning to provide Business Intelligence automation. The company was named Top 10 Search Engine Marketing Firms by INC. Magazine. Enam was the key strategist for a Gartner CRM Excellence Award for healthcare member engagement and was honored by DCA Live as an Entrepreneur to Watch in 2018 for DC’s tech community.

Michael is the Senior Director of Medicare Healthcare Segment Development at Walgreens, leading a team responsible for setting the strategic direction, initiatives and development of the Medicare business segment at Walgreens.

Michael began his career at Walgreens in 2007, and has had various leadership roles including pricing and contracting, strategy, business operations and development. He has also led several strategic initiatives and played a key role in developing several partnerships with key partners.

Michael received his Bachelor of Science in Marketing from Bradley University in Peoria, Illinois.

Denise J. Pesich, Chief Marketing Officer of Affinity Health Plan, is responsible for ensuring that all marketing communications convey its unique brand voice, with messaging that engages their members/customers. Prolific in all mediums, from digital and print to broadcast and collateral, Ms. Pesich leads multi-disciplinary teams of professionals in brand, communications, digital strategy, advertising, creative services, public relations, signature events and corporate meetings, strategic development, consumer and member engagement, and a range of partnerships and initiatives. She has developed campaigns that have revolutionized the customer experience, engaging and supporting Affinity’s healthcare mission.

An innovative, creative marketing executive with superior leadership and problem-solving abilities, Ms. Pesich has more than 25 years as a results-driven senior executive in the nonprofit and corporate space. Before joining Affinity, Ms. Pesich served as Vice President of Communications and National Spokesperson at Girl Scouts of the USA, leading her teams to numerous public successes and accolades. She served as chief architect, developer and executor of the boldest advocacy and fundraising effort dedicated to girls’ leadership in the nation’s history. As the iconic organization mobilized communities of champions to advance the world-changing impact of female leadership on the advent of its 100th anniversary, Girl Scouts of the USA was named Equitrend Youth Brand of the Year and earned Fast Company’s Innovation Uncensored Brand of the Year in 2012. Prior to Girl Scouts, Ms. Pesich capped a near 20-year career as Senior Vice President, Marketing and Strategic Development for the United Ways of Tri-State consortium, helping to establish the New York-based footprint for United Way of America.

As Chief Operating Officer at Iron Road Healthcare, Kevin Potts works to ensure the smooth day-to-day operations of the company. His various assignments encompass educating unions about the benefits of Iron Road, working with employees and providers and implementing quality assurance training and strategies. Additionally, Mr. Potts is responsible for an approximate $120 million dollar budget with oversight of claims operations, customer service, enrollment and medical management departments within the Iron Road structure. Mr. Potts also executes special tasks as assigned by the organization's Board of Trustees.

Mr. Potts is well qualified for this role, having served as regional director of managed care for HealthSouth Corporation, a national provider of rehabilitation, surgery, and radiology services. He has also worked for United HealthCare Corporation as regional director of sales, responsible for thirteen western states, and as director of marketing and sales for Premier Medical Network, a Utah-based preferred provider organization. Mr. Potts began his career in health care as a paramedic in the Ogden, Utah area.

Mr. Potts is the immediate past chair of the Board of Trustees of HCA St. Mark’s Hospital in Salt Lake City. He is the past chair of Utah Health Data Committee. He is on the Executive Committee for the United Way of Salt Lake. He is the past president of the Board of Trustees of Catholic Community Services. Mr. Potts is the past chair of the Lewis and Clark Region of the American Red Cross Blood Services. He is also the past chair of the Salt Lake Area Chapter of the American Red Cross, a former board member of the Make-A-Wish Foundation of Utah. He was a member of the Utah Health Policy Commission's Technical Advisory Group on Small Business Health Care Issues (Leavitt administration), and is active in other community organizations

Marty is Sr. Director of Pharmacy Partnerships at UnitedHealthcare, responsible for creating and managing innovative growth and clinical programs and initiatives with UnitedHealthcare’s strategic pharmacy partnerships.

With over 20 years experience in the healthcare industry, Marty has background in healthcare marketing, strategic planning, business development, vendor management, and clinical programs. Prior to his current role, Marty was Regional Marketing Director for UnitedHealthcare, Medicare and Retirement Business Segment. Focused on the Central Region, he led the marketing strategy, planning, and execution of direct to consumer growth campaigns. Also, he was responsible for creating and leading comprehensive provider engagement program and co-branded provider consumer marketing strategies. Prior to joining UnitedHealthcare, he led the marketing strategy and execution team at John Deere Health Plan located in Moline, IL. There, he was responsible for all marketing initiatives for John Deere Health’s employer and government programs lines of business.

He is a graduate of the University of Northern Iowa with a degree in Public Relations and Journalism, and a minor in Business.

Outside of work, Marty enjoys writing, recording, and performing music with a number of local and regional acts where he resides in Iowa.

Sandy has more than 15 years of experience in product marketing and distribution roles across the broker, insurance and health industries. As a champion for improving the lives of members and patients through leading-edge technology and communications, she has led product development and strategic initiatives throughout her career. She is passionate about influencing better decision-making to improve health and business outcomes.

As the Director for Marketing Analytics at UPMC Health Plan, Vikash leads the teams responsible for developing and managing UPMC Health Plan's market and customer analysis activities for the Commercial, Medicare and Medicaid markets.

He has more than 15 years of experience in solving marketing and revenue management problems in healthcare, automotive, and travel industry. He has hands-on experience in marketing mix and econometric modeling, advanced customer analytics, revenue forecasting and modeling, and channel attribution. Prior to joining UPMC, worked in a number of analytics positions at AutoNation, Carnival Cruise Lines and Grand Circle Cruise Lines.

Vikash holds a M.S. in Industrial Engineering and Management Science from University of South Florida and holds a Certification in General Management from Harvard Extension School.

Mike leads the product innovation team of portfolio managers, researchers, and analysts at CDPHP in Albany, NY. Mike’s team is always seeking out new trends and disruptions in healthcare to enhance CDPHP’s product portfolio, ranging the gamut from digital health technologies to high deductible plans paired with HSAs.

Mike is most interested in studying and utilizing consumer behavior trends in healthcare, including the choices people make, why they make those choices, and the influences required to help them make choices that are more appropriate.

Originally from Syracuse, New York, Mike relocated for his post-secondary education, including a B.S from Union College (NY) focused in Neuroscience and Quantitative Economics, as well as a Masters of Business Administration (M.B.A.) focused in Healthcare Management from Clarkson University. Mike now resides with his family and dachshunds in Latham while continuing to work on his golf game.

A pharmacist by training, Craig Stephens has a diverse background including clinical pharmacy management, healthcare operations, business development, contract negotiations and vendor relations. Craig has 30+ years of experience in the healthcare industry, both domestic and international, and began work within the managed care industry in1992. His career experiences span hospital, health plans, PBM, pharmaceutical industry and consulting.

Craig leads the pharmacy strategies for the Medicare and Medicaid product portfolio and networks. This includes market segmentation, competitive positioning, affordability, network partnerships and regulatory surveillance. Craig returned to UHC in February 2017 and was one of the original leaders on UHC’s Part D product launch from 2003-2006. Most recently, Craig spent 10 years consulting with health plans on pharmacy management strategies in both Medicare and Medicaid.

Craig received his pharmacy degree from South Dakota State University. He obtained his MBA and Computer Science degree from St. Cloud State University. He has also completed a residency in hospital pharmacy administration at Bay Area Hospital in Coos Bay, Oregon.

Craig is both an American and Canadian citizen. Outside of work Craig enjoys cars and motorcycles, is an avid mechanic, and holds a competition road racing license.

Patrick Tracy is the Senior Director of Exchange Operations for UPMC Health Plan of Pittsburgh. In addition, he oversees the Children’s Health Insurance Program (CHIP) at UPMC, known as UPMC for Kids, which is the largest in Pennsylvania.

Mr. Tracy has 20 years of experience in health care administration and consulting, with a focus on product implementations, operations, and regulatory compliance

Prior to joining UPMC Health Plan, Mr. Tracy was a health and human services consultant with Deloitte in Pittsburgh and with CGI Group, Inc., in New York City. He has a B.A. from Wheaton College in Massachusetts and an M.P.A. from New York University.