Webinar Presenters

Julianne Eckert Julianne Eckert
Director, Clinical Quality Improvement and Stars
Clover Health

Julianne Eckert is the Director of Quality Improvement at Clover Health, a health insurer and clinical technology company, where she is responsible for creating an organizational data driven innovative strategy that breaks the traditional model of healthcare to make it easier for providers and patients to deliver and receive healthcare.

She has spent her life using her personal and career experiences to champion patient advocacy by driving health plan quality improvement strategy that prevents vulnerable populations from falling through the cracks by designing data and forward-thinking programs that enable patients to easily navigate the complex matrices of healthcare and insurance. As a Registered Nurse (RN), daughter, mother and friend, she has seen firsthand how people find it difficult in understanding how to care for themselves in a way that optimizes their health outcomes or understanding their insurance benefits. She understands and has worked closely in designing strategies that bring care to patients in an easy and consumable format which breaks the traditional model of the patient seeking out the doctor for care.

She has sweeping subject matter experience in CMS innovation models, Stars program, NCQA HEDIS/CAHPS, health equity, as well as, national and international leadership in driving laser focused strategies to improve health plan performance and member outcomes/experience.

Gregory A. Hanley Gregory A. Hanley, FACHE, CPHQ
Vice President, Quality Management & Population Health

Greg is the Vice President of Quality Management and Population Health for UCare where he provides oversight and direction for the Population Health program, Quality Improvement, Star Ratings, NCQA Accreditation, Appeals & Grievances, Provider Credentialing, Disease Management and Health Services Analytics.

Prior to joining UCare, he was the Midwest Regional Director of Quality Improvement at Coventry Health Care in Kansas City, MO. As such, he oversaw Coventry’s credentialing, NCQA Accreditation, CAHPS and quality of care program, as well as its quality Committees and all quality improvement projects.

Greg retired from the Army in 2005 after a 21-year career as a Medical Service Corps Officer and in Psychological Operations. Greg is board certified by the American College of Healthcare Executives (ACHE) as a Fellow (FACHE) in health care management and a Certified Professional in Healthcare Quality (CPHQ). He earned a Bachelor of Arts degree from St. Cloud State University, and Master of Business Administration from Portland State University.

Sharon Hatch Sharon Hatch, DHA, MPH
Director of Pharmacy Quality
Photo Not Available James E. Pospychala
VP of Operations
Carissa Stajnrajh Moderator
Carissa Stajnrajh
Vice President, Clinical Strategy
Insightin Health

Carissa is the Vice President, Clinical Strategy at Insightin Health. She brings over 15 years of healthcare experience on both the delivery and payer sides. Prior to joining Insightin Health, Carissa was the Director of Clinical Operations for Gateway Health as well as having a 7-year tenure with Highmark Blue Cross Blue Shield. She is a Licensed Clinical Social Worker and spent her early years providing direct practice services to consumers at organizations such as UPMC Western Psychiatric Institute and Clinic. Carissa has proven outcomes streamlining and simplifying processes to improve the customer experience and reduce costs. As a passionate clinician she understands the need for technology and innovation to scale the important work of improving the health and wellness of the community at large, one individual at a time. Carissa currently serves as the President for the Western PA HIMSS Chapter.