Due to the pandemic, employers had to quickly modify their benefits and wellness programs and offer the right kind of support to employees and their families during tough times. As most organizations transitioned to a remote work environment, their benefits and wellness programs needed to reflect some of the new challenges their employees battled with due to the pandemic such as financial stress, anxiety, childcare, screen fatigue, and loneliness. As a result, there has been an increased focus and emphasis on engaging employees in their behavioral, emotional, and financial well-being in addition to physical health. As we near the end of the pandemic, employers must prepare for the “new normal” and continue to reshape their wellness initiatives to ensure their employees remain engaged in their health long-term which in turn will maximize productivity, prevent burnout, and contain costs. In this webinar series, gain insight into creating holistic well-being programs that garner long-term engagement and value, discover strategies to mitigate behavioral health issues, explore approaches to measure the effectiveness of health and wellness programs, and understand how to personalize programs by leveraging digital applications.
Doctor On Demand is technology enabled healthcare purpose-built to deliver Total Virtual Care™ for the way people live today. Our nationwide practice of dedicated clinicians and our innovative technology platform deliver better experiences, better cost efficiency and better outcomes for our patients and partners. Our full suite of personalized Total Virtual Care™ services include primary care, integrated behavioral health, everyday & urgent care, chronic condition management and prevention. 24/7 triage, navigation, and ongoing care coordination ensure patients get the right care, at the right time. Doctor On Demand partners with leading health insurers and employers to deliver these services to more than 98 million Americans across commercial, Medicare and Medicaid.
Quit Genius is the world's first digital clinic for treating tobacco, alcohol and opioid addictions. Built on the evidence-based principle of Medication-Assisted Treatment (MAT), Quit Genius combines virtual behavioral therapy with approved medication and connected devices to help employers tackle the high cost of addiction in the workplace while improving the lives of their employees. To-date, Quit Genius has helped more than 60,000 people quit their addictions. The company integrates with health plans, pharmacy benefit managers and wellness platforms to deliver a turnkey implementation experience. Visit www.quitgenius.com for more information.
Employer Perspectives: Reengineer Health and Well-Being Programs to Meet the Needs of Today’s Workforce
In this discussion, HR executives share their insights on approaches to foster a healthy and an inclusive workplace culture and engage their employees in a virtual work environment. The panel will share their perspectives on how to identify and cater to the shifting needs of a workforce, take a holistic approach when designing health and well-being programs, and implement strategies that deliver quality care at reduced costs.
Hear from HR leaders on how they modified their wellness offerings since the pandemic
Gain insight into effective engagement strategies for remote employees
Understand the importance of whole-person care and holistic well-being
Focus on physical, financial, emotional, and mental health
Discuss strategies to customize well-being programs based on employee needs
Recently retired as HR Director – Corporate Services and Wellness, Hallmark Cards, Inc., Sally is self-employed as an independent Corporate Wellness Consultant.
Sally was employed at Hallmark’s corporate headquarters in Kansas City, MO for 37 years. She holds a BS degree from the University of Missouri-Columbia and an MBA in Management from Rockhurst University in Kansas City, Missouri.
She is a currently Commissioner for the Healthy KC Initiative of the Kansas City Chamber of Commerce. She has served on many industry boards, advisory committees and non-profit boards and has been a frequent speaker at national meetings and workshops for various corporations, foodservice trade associations and wellness conferences.
Diana Clark Benefits Manager Promega Corporation View Bio
Jason Morgan Global Health and Wellbeing Lead Splunk View Bio
Nicole Stec Associate Director of Well-Being Banner Health View Bio
Benefits Manager Promega Corporation
Diana is the Benefits Manager at Promega Corporation, a privately held global biotech organization based in Fitchburg, WI. Promega's 1100 U.S. employees are largely centralized in the Madison, WI area, with another 400 employees throughout the U.S. and at branches worldwide. Promega's focus on life science research and products (including over 50 COVID-19 related products) operates on the guiding principle "stay curious" and integrates Emotional/Social Intelligence training into all of it's basic leadership and foundational operational tenets. Total well being has always been a driving force for their culture, campus and benefits, but that focus has become even more critical during the recent pandemic. Diana's role as the benefits leader dovetails with the on-site wellness center and recently established CLIA lab to support the population's needs for screening, testing and vaccination. In addition to shifting all resources to help over 600 on-site employees to continue to work safely, it also emphasized the need to care for those physically separated from their teams during 2020 and 2021. Through the establishment of an on-site learning center, the addition of subsidies to support the shifting day care needs of those working from home, and increased counseling and webinar support focusing on parenting, financial counseling, and mental health tools, Promega has amplified the well being offerings available to employees. Diana has over 20 years' experience with administering benefits in various industries including hospitality, insurance, healthcare and now biotechnology. A self-professed "benefits geek" she has found the last 10 years of politics, regulations and industry shifting to be an exciting challenge and is always in growth mode for learning.
Global Health and Wellbeing Lead Splunk
Jason Morgan is a global health and wellbeing leader with broad expertise in Strategic Design, Program Implementation, Business Development and Account Management. Jason has a distinguished track record of developing, delivering, enhancing and managing global and domestic employee wellness initiatives in Fortune 500 companies as well as serving as a subject matter expert for corporate health & wellbeing consulting.
Within his roles of creating strategic direction for corporate wellbeing programs, he has the unique skill set of establishing the global corporate strategy and delivering employee wellbeing programs worldwide at Splunk, Inc.
Given his natural ability with people and his confident, energetic, and outgoing nature, he has built and managed highly effective teams, mentored numerous colleagues and clients, and established a solid reputation as an industry leader.
Jason seeks to transform the approach to corporate health & wellbeing by integrating principles of wellbeing and energy management into the overall company strategy and organizational dna; allowing people to bring their best energy to what matters most to them both personally and professionally.
Associate Director of Well-Being Banner Health
Nicole B. Stec is the Associate Director of Well-Being for Banner Health based in Phoenix, Arizona, and a national speaker on employer on-site clinics and well-being strategies. For the past ten years, Nicole has worked in community and corporate health settings, designing and implementing population health management strategies for organizations, including healthcare systems, small businesses, the U.S. military and local government.
In her current role, Nicole is responsible for Banner Health’s system-wide well-being strategy for 53,000+ team members located in six states. Nicole recently implemented the Banner Strong Center for Healing to support the mental well-being, healing, and recovery of healthcare workers post-pandemic. Nicole has also increased Banner’s team member well-being engagement to more than 50% in the past two years with the introduction of a holistic well-being approach and new wellness technology.
Nicole is a graduate of the University of Southern California (B.S.), the University of Phoenix (MBA) and the University of South Florida (MPH). She also holds many certifications, including being a Certified in Public Health (National Board of Public Health Examiners), Certified Wellness Practitioner (National Wellness Institute), and a Certified Strength and Conditioning Specialist (National Strength and Conditioning Association).
Solving the Addiction Problem: What Can (Should) Employers Do?
Covid-19 has caused an immense amount of stress and negatively impacted the mental health of many individuals. In particular, it has hugely affected those vulnerable to substance use and misuse. The Overdose Detection Mapping Application Program (ODMAP) data suggests a 17.59% increase in overdoses since the enactment of stay-at-home orders. Additionally, several reports indicate spikes in alcohol purchases and an increase in methamphetamine, cocaine, and fentanyl in urine samples. While these statistics are alarming, the increase in substance use during the pandemic isn’t very surprising; Covid-19 has brought several issues to the forefront including loneliness, isolation, anxiety, financial insecurities, and much more which in turn led people to use substances as a coping mechanism. How can employers take the lead in addressing mental and substance use disorders? In this session, hear how employers can play a critical role in supporting the behavioral health needs of their workforce – from removing the stigma around mental health to offering programs that help those dealing with a behavioral health condition – to improve the health and well-being of their employees, reduce overall health care expenses, and contribute to solving the addiction problem prevalent in the country today. Learn how to efficiently address behavioral health issues including SUDs while navigating challenges around timely access to resources, therapy, and treatment.
Understand the impact of substance use and addiction on an individual’s overall health and well-being
Prepare for the coming tidal wave of employer facing costs related to addiction
Discuss evidence-based, personalized, and holistic approaches to manage addiction
Leverage digital tools to support individuals dealing with substance use disorder
Yusuf Sherwani Chief Executive Officer & Co-Founder Quit Genius View Bio
Chief Executive Officer & Co-Founder Quit Genius
Yusuf Sherwani is the CEO and Co-Founder of Quit Genius, the world’s first technology-enabled digital clinic for multiple addictions. Together with his colleagues Maroof Ahmed and Sarim Siddiqui, Dr. Sherwani developed a vision for the technology driven addiction treatment platform. Today the company has helped over 60,000 people quit their addictions.
A medical doctor by training and a technology enthusiast at heart, Yusuf is seen as an innovator operating at the intersection of healthcare, technology and design. With a medical degree from Imperial College London, Yusuf has co-authored 12 peer-reviewed studies on behavioral health and substance addictions. He was featured in Forbes’ 30 Under 30 list, 2018 as well as Fast Company’s 100 Most Creative People in Business.
Kirsten John Vice President, Health Benefit Manager TD Bank View Bio
Mark R. Jones, PhD, MBA General Director Health and Medical Services Union Pacific Railroad View Bio
Vice President, Health Benefit Manager TD Bank
Kirsten currently works with benefits design and strategy for the health benefit plans for the TD active colleagues and retiree populations. Those plans span medical, dental, vision, and live insurance for approximately 30,000 active colleagues.
Kirsten was a Benefit Strategy, Sr Advisor for CVS Caremark from 2009 through 2019 where she worked on managing several complex vendors, led benefits-related mergers and acquisition activity for several deals ranging in size from several hundred to thousands, acted as lead for the Open Enrollment activities, and the benefits lead for the implementation of a new benefits administration system.
Prior to working with CVS Caremark, Kirsten was a Benefits Manager for a small company and spent some time with Cigna Healthcare where she built her foundational knowledge for healthcare and the healthcare system. In each of her roles, she has demonstrated her broad experience in health and welfare benefits management, policy development, training, and benefits harmonization.
Kirsten is passionate about her family, she is married with two children and several pets. She loves traveling and outdoor activities but when she is not working, she can most likely be found on a sports field watching her boys.
Mark R. Jones
Mark R. Jones, PhD, MBA
General Director Health and Medical Services Union Pacific Railroad
Dr. Mark Jones is presently the General Director Health and Medical Services at Union Pacific Railroad (UPRR) located in Omaha, Nebraska. Prior to his current role, Jones had been the Employee Assistance Program Director at UPRR since March 2005. His duties at UPRR include overseeing a service delivery model covering 30,000 employees and their dependents.
Before to his tenure at UPRR, Jones was the vice president of Clinical Services at Maplewood Behavioral Health. Jones has also served as the clinical director of Behavioral Health programs at Father Flanagan’s Boys Home at Boys Town, Nebraska. Dr. Jones has a bachelor’s degree and MBA from Creighton University, a master’s degree in human development from the University of Kansas, and a doctorate in education from the University of Nebraska–Lincoln. He has served on the faculty at Creighton University and Bellevue University. Jones is an author of several published academic articles and has been an invited speaker at numerous national conferences.
Additional Panelists TBA
2:00 – 3:00 pm
Leveraging Virtual Mental Health Care to Promote and Elevate Employee Well-Being
HR and benefits teams have been presented with the unique challenge of strategically providing benefits, support, and resources for a diverse workforce, from essential, frontline workers to employees dealing with a shift to remote work environments. There’s no question that last year’s events have placed added strain on employee mental health and well-being. 1 in 3 U.S. adults have reported symptoms of anxiety or depressive disorder during the pandemic, vs. 1 in 10 pre-pandemic. And 9 out of 10 employers report that COVID-19 is affecting their workforce health and/or productivity. Employers are looking for solutions to support their workforce and they are taking a much closer look at mental health. In fact, 80% of employers are offering or expanding employees' access to virtual mental health services in the wake of COVID-19. But where do you start? What should you look for? In this session, attendees continue the conversation on engaging employees in their mental health and well-being and gain insight into effectively leveraging technology and digital tools to support employees and their family members in a timely manner.
Examine the latest data and trends regarding mental health in the U.S.
Outline the full spectrum of mental health support from preventive to clinical intervention
Discuss best practices for providing a comprehensive mental health benefit to a diverse employee population
Identify next steps to support your employees’ mental health and well-being
Determine factors to evaluate for your long-term benefits strategy
Dr. Nikole Benders-Hadi Medical Director of Behavioral Health Doctor On Demand View Bio
Dr. Nikole Benders-Hadi
Medical Director of Behavioral Health Doctor On Demand
Dr. Nikole Benders-Hadi is a board-certified psychiatrist and medical director at Doctor On Demand, a leading virtual care provider. At Doctor On Demand, she treats patients and leads the company’s behavioral health practice, focusing on patient experience, practice management, clinician recruitment, clinical support, and business development.
Prior to joining Doctor On Demand in 2016, Dr. Benders-Hadi served as Chief of Psychiatry at Rockland Psychiatric Center, New York State’s largest psychiatric hospital, with 13 outpatient clinics in seven counties and 11 residential programs in four counties. Dr. Benders-Hadi earned her BA in public health from Johns Hopkins University and completed her medical degree and residency training at New York University School of Medicine, after which she completed a fellowship in Public Psychiatry at Columbia University.
Benefits Director Grainger
3:00 – 3:30 pm
Strategies to Effectively Measure Employee Engagement Levels in Benefits and Well-Being Programs
If you feel your employees are unengaged in their benefits, you are not alone. And you’re also not alone if you’ve tried to raise engagement by offering more and more “point solutions,” confusing employees and increasing your administrative burden.
But which of these solutions work and which don’t? In this session, learn about the Benefit Engagement Survey Tool (BEST) to survey and measure the engagement and value of the benefits you offer your employees. Learn how to:
Measure non-participants as well as participants
Measure the degree of participation
Determine whether participation is driven by incentives or intrinsic factors
Contrast your programs against one another, as opposed to in a vacuum
Determine which programs give you the most bang for your buck
End reliance on self-interested vendors, brokers, and consultants to “validate” their own programs
Measure less-frequently used benefits (like end-of-life and fertility) against more common ones, like wellness and health literacy
Al Lewis, JD CEO and Quizmeister-in-Chief Quizzify View Bio
Al Lewis, JD
CEO and Quizmeister-in-Chief Quizzify
As a consultant, he is widely acclaimed for his expertise in population health outcomes and strategy. In 2013, Al was named one of the "unsung heroes changing healthcare forever". As a validator of outcomes, he has been able to obtain Gold Standard certification for many of his clients, and Quizzify, from Intel’s Validation Institute. He is also one of the population health field’s most-acclaimed speakers, as well as a prolific author and interviewee on outcomes economics, having been featured in almost every major lay and healthcare publication.
Before entering the population health field, Al was a partner at Bain & Company. He holds two degrees from Harvard, where he also taught economics, and his economic policy book was made into a show on the Washington, DC NPR affiliate.
But he still can’t get his kids to clean up their rooms.