December 9, 2021 • 1:00 PM - 2:00 PM ET

This webinar will be a data-driven discussion on how consumer expectations have evolved and which trends will have a lasting impact on health care. Attendees will have the opportunity to dig deeper on which technologies are necessary to win in a digital-first future and how to incorporate key elements (and avoid pitfalls) of a re-imagined member communications strategy.   Join this webinar and learn how health plans can future proof their environment with key technological updates and identify effective ways to enhance communications beyond personalization to improve member experiences and outcomes.


Webinar Speakers

Scott Draeger
Scott Draeger
Vice President, Customer Transformation
Quadient
Natalie Schibell
Natalie Schibell
Senior Analyst
Forrester


Contact



General Inquiries:

World Congress Customer Relations
Phone: 781-939-2400
Toll-free: 800-767-9499
Email: wcreg@worldcongress.com

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