September 16, 2021 • 1:00 PM - 2:00 PM ET

Deferred care. Heightened behavioral health and well-being needs. Worsened health outcomes, particularly for those with chronic conditions. All were unfortunate health impacts of the pandemic impacting the country outside of the immediate Covid concerns.

Increased adoption of technology. Greater engagement. Innovative solutions in care management to meet the needs of individuals when, where, and how they want to receive their care. These are just some examples of the positive ways in which the pandemic helped change the way individuals, their employers, and the health plans that serve them will help improve the health and well-being of the population as we move forward.

But, how do we ensure we’re taking advantage of those positive changes? How, as a health plan, are we offering the right services and resources that support our members’ and employer clients’ needs? As more employers turn toward digital solutions and well-being initiatives to control rising health care costs and improve outcomes, it is critical for health plans to be there to meet that need.

In this panel discussion, learn how payer and employer organizations work to adopt a holistic care management approach driven by technology to meet the needs of their population.

  • Adopt digital solutions that address both the physical and behavioral health needs of your population, from social-emotional-mental well-being to chronic condition management
  • Discuss ways to more efficiently and effectively engage individuals to become better stewards of their own health and take advantage of resources that can positively impact their care
    • Connect individuals to nurses, health advocates, and care managers to help them set achievable health goals and track performance
  • Gain insight through data and analytics to tailor interventions

Webinar Speakers

Susan Beaton
Susan Beaton
VP Health Plan Strategy
Erin Lenox
Erin Lenox
Vice President, National & Major Accounts
Blue Cross Blue Shield of Massachusetts


General Inquiries:

World Congress Customer Relations
Phone: 781-939-2400
Toll-free: 800-767-9499

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