April 9, 2020 • 2:00 PM - 3:00 PM ET
In the U.S today, 1 in 3 U.S. households owns a smart speaker and over half of U.S. consumers who use a voice assistant would like to use it for health specific use cases. Learn how UnitedHealthcare is partnering with providers to create a digital ecosystem that patients – not just United members, but all patients! – can navigate simply using their voice. Discuss the impact of smart technology on access, engagement, and patient privacy, with a particular focus on how it is being used in the current dynamic.
- Learn how patients can receive notifications on public health emergencies (e.g., coronavirus) in multiple languages – all through voice
- See how patients can use a smart speaker to connect to a nurse, initiate a virtual visit with a doctor, and find out what available same day appointment slots are open with their PCP
- Understand how privacy concerns are mitigated with this emerging technology
- Discover how voice is integrated into an omni-channel offering in order to engage patients on their preferred devices