Speaker Presentations Available Online

The World Health Care Congress 3rd Annual Leadership Summit on Process Improvement and Business Excellence in Health Care took place July 28 - 30, 2009, in Chicago, IL. This highly acclaimed event convened hospitals, health systems, health plans and medical/specialty group practices to discuss the utilization of innovations in continuous quality improvement including Lean, Six Sigma, Baldrige and other methodologies. Best practices for streamlining change management, increasing operational efficiency, improving overall organizational performance and the quality of patient services while eliminating waste, coordinating care and ensuring patient safety were tackled by the nation's leading health care organizations.

If you were unable to attend this valuable event, you may be interested in purchasing access to the Compendium Presentation Web site to gain the information that the delegates all found very valuable to themselves and their organizations.

The Compendium Web site is a password protected resource that contains the speaker presentation slides from the meeting as well as speaker biographies, agenda details and sponsor information.

You missed the event, no reason to miss out on the invaluable information presented:
  • More than 35 expert speakers presenting the must know solutions crucial for your organization's survival and success
  • Identify the first steps you must take on your Process Improvement journey
  • Develop a plan for implementing lean, six sigma, etc.
  • Jeffrey K. Liker, Professor, Industrial and Operations Engineering, University of Michigan; Author, The Toyota Way presented two in-depth sessions on: Learning from the Toyota Way in Health Care and The Leadership Role in a Lean Enterprise
  • Joel W. Cohen, Director, Division of Social and Economic Research Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality spoke about Health Care Costs and Quality in the U.S.
  • And much, much more!
You can purchase access to the
Online Compendium Web Site for $198.

Purchase Online Access »

To order by phone, please call: 800-767-9499
Acclaim from 2009 Attendees:

"The best thing about this conference was the awesome group of participants � Great networking." - Lynn Deasy, Hartford Hospital

"Very impressed at the level of speakers
and the attendees."
- Mary Speciale, HCA

"All senior leadership, CMOs, mid-level managers and staff leaders should attend this conference. Knowledge and applicability of the concept, methodology and tools are beneficial to all levels - An excellent investment." - Miriam Stablein, Palisades Medical Center


About us:
The World Congress Leadership Summit Series addresses the most innovative issues for healthcare executives across a range of industry sectors. Designed to expand on topics discussed at invitation-only summits during the World Health Care Congress, this series offers new perspectives on established methodologies, and details solutions to foster innovation and change.

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