Cogito provides human aware technology to help professionals elevate their performance. Cogito’s AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of agents in the world’s most successful enterprises – improving sales results, delivering world-class service and enhancing quality of care. Cogito is a venture-backed software company located in Boston, MA.
We provide health services across the health care system.
At Optum®, we help individuals and families get high-quality care and manage their prescriptions and health care dollars. For industry organizations, health plans and providers, we deliver innovative solutions to tackle the biggest challenges in health care.