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12:00 pm

Registration Opens

12:30 pm

Executive Morning Workshops A-F

* There will be a 15-minute networking break from 1:45 pm – 2:00 pm

Do you find yourself overloaded with meetings? Do you find a significant percentage of these meetings are of limited value? Do you find that some of the meetings you attend, and hence your valuable time, could be used in more productive ways? If you answer "yes" to any of the preceding questions, then this workshop is for you!

Meetings are really expense. We should take them more seriously. Calendar analysis research indicates that the percentage of managers time spent in meetings eclipses any other single work day activity. This workshop explores the true cost of meetings, and teaches professionals at all levels - whether they are attending or leading a meeting - how to improve its efficiency and effectiveness. In this workshop, attendees learn how to:

  • Estimate the true cost of meetings in valuable staff time (and opportunity costs)
  • Recapture millions of dollars and millions of hours in meetings you define as boring and wasteful
  • Meet the "triple aim" of fewer, shorter, and better meetings
  • Trade volume for value

Workshop Leader:

David A. Shore
David A. Shore, PhD
Faculty, Harvard University;
Distinguished Professor of Innovation and Change, Tianjin University of Finance and Economics (China)

Professional Burnout is epidemic in health care. It negatively impacts both professionals and patients. Collaborative co-creation of ideal work is a proven strategy to eradicate burnout and flourish.

Esprit de Corps ("the spirit of the body") is camaraderie, passion, fulfillment, psychological safety, engagement and trust. It is the single most impactful leading indicator (within our control) of superb patient experience, outcomes, costs and safety. Esprit de Corps is a fundamental driver of organizational effectiveness and is the antipode of professional burnout. In this workshop:

  • Understand how to co-create ideal work
  • Define five leadership behaviors that raise engagement and reduce burnout
  • Recognize key system changes that increase positivity or reduce negativity to cultivate esprit de corps

Workshop Leader:

Stephen J. Swensen
Stephen J. Swensen, MD
Senior Fellow, Institute for Healthcare Improvement
Professor Emeritus, Mayo Clinic College of Medicine and Science

Hospitals and health systems have a variety of assets-including financial resources, land, and expertise-that can be harnessed to improve the health and well-being of their communities. Drawing on experience with six health systems participating in the Center for Community Investment's Accelerating Investments for Healthy Communities initiative, this workshop will help participants think about how their hospitals and health systems can identify potential partners and align their resources to improve community health through community investment.

  • Deepen understanding of how to break institutional siloes and build new partnerships with a diverse range of internal and external stakeholders
  • Discover how to build the community investment ecosystem by leveraging grants and partners
  • Unlock investment capital from sources such as foundations and banks
  • Assess your own hospital and community contexts and prepare to take next steps

Workshop Leaders:

Alyia S.P. Gaskins
Alyia S.P. Gaskins, MPH, MURP
Assistant Director of Programs and Networks/Health
Center for Community Investment

Robin Hacke
Robin Hacke
Executive Director
Center for Community Investment

John Krolicki
John Krolicki
Vice President of Facilities and Support Services
UPMC Presbyterian Shadyside and UPMC Children’s Hospital of Pittsburgh

Samuel L. Ross
Samuel L. Ross, MD
Chief Community Health Officer
Bon Secours Mercy Health

John Vu
John Vu
Vice President of Strategy for Community Benefit, Research, and Health Policy
Kaiser Permanente

AI is disrupting industries, sparking both panic and excitement, especially in the context of work. Undoubtedly AI will replace some jobs. Yet the potential for augmented human intelligence is immense.

Healthcare is one of the major sectors that have experienced the benefits of augmented intelligence. However, key challenges exist - but with the right strategies, those obstacles can be overcome.

In this workshop, we will show some of the strategies for successful AI adoption using The Innovator’s Method. The Innovator’s Method is a framework that identifies patterns in the strategies adopted by disruptive innovators.

Key points addressed in this workshop are:

  • Discover why "emergent organizations" that constantly innovate and iterate will be the winners
  • Understand how AI will reorganize work around information flows and redefine management to eliminate hierarchy and bureaucracy
  • Allow workers high levels of discretion to support the three pillars of the future of human work - imagination, creativity, and strategy
  • Explore how AI and human intelligence will become codependencies - not killing jobs but killing business models
  • What are the implications for healthcare organizations, employees and AI developers?

Workshop Leaders:

Steve Ardire
Steve Ardire
AI Startup Adviser and Mentor
Force Multiplier

Eric Eskioglu
Eric Eskioglu, MD
Executive Vice President and Chief Medical Officer
Novant Health

Marinela Gombosev
Marinela Gombosev
President and Chief Executive Officer
Evoke Neuroscience

Melina Padayachy
Melina Padayachy
Next Curve Global
Author, Innovator's Method: Bringing New Ideas to Markets

William A. Tanenbaum
William A. Tanenbaum
Practice Co-Chair, Health-Care Technology and Innovation Group

Front line health care leaders face conflict and crisis situations every day. Both the brain and the body behave differently during a crisis, and the difference between escalating and calming a crisis often comes down to how we interpret this behavior through verbal and non-verbal cues and respond appropriately.

Effective de-escalation of a crisis can reduce anxiety, improve mental health, and create a safe workplace for health care leaders and their teams – leading to better job satisfaction and a lower likelihood of burnout. In this workshop, attendees will learn to:

  • Learn the 6 steps to crisis negotiation and study the crisis escalation grid and threat triangle
  • Develop effective formulas for crisis de-escalation with confidence and calmness
  • Define self-care practices to avoid burnout and vicarious trauma for yourself as well as your team

Workshop Leaders:

Timothy Victorella
Timothy Victorella
Crisis Intervention and Conflict Resolution Specialist

Advance innovation in your organization by learning how to help employees gain traction with their ideas and become intrapreneurs. Creating a group of intrapreneurs will engage employees in developing ideas that solve challenges, bring value, eliminate waste, reduce costs, and generate revenue for the organization. Learn how to take an idea through the steps of ideation, business plan development, and marketing as a way to instruct and encourage employees to do the same. Develop an innovators mindset and learn activities such as Pitch Events and Hackathons that will build ownership and generate excitement through collaborative problem solving. In this workshop, learn how to:

  • Ideate and develop a Lean/Opportunity Canvas plan
  • Identify the habits of an Innovator's Mindset
  • Plan an innovation event for your organization

Workshop Leaders:

Bonnie Clipper
Bonnie Clipper, DNP, RN
Author, The Nurse’s Guide to Innovation and The Innovation Roadmap: A Guide for Nurse Leaders

Rebecca Love
Rebecca Love, RN, MSN
Society of Nurse Scientists, Innovators, Entrepreneurs & Leaders (SONSEIL)

The opportunity to drive better health outcomes and/or at much lower cost in various health care niches has fostered powerful new models of care delivery and finance. In this workshop, employers, TPAs, and benefit adviser discuss novel approaches to collaborate with providers and deliver quality care at reduced costs.

  • Gain insight into direct contracting arrangements for large and mid-sized self-insured health plans
  • Optimize the relationship between primary care and high-value specialty services
  • Take advantage of multiple clinical and financial risk management modalities to achieve unprecedented aggregate savings with improved health outcomes

Workshop Leaders:

Jeffrey Hogan
Jeffrey Hogan
Northeast Regional Manager
Rogers Benefit Group

Brian Klepper
Brian Klepper, PhD
Worksite Health Advisors

Richard Sutton
Richard Sutton
Employee Benefits Consultant
RE Sutton & Associates

In this workshop, attendees gain strategies to optimize care abroad and curb rising health care costs.

Employer Perspectives:

  • Overcome objections such as “You’re trying to send me someplace horrible just to save money”; why quality is more important than cost
  • Exchange ideas on offshore services, the pitfalls, the true savings, and why employees choose to participate
  • Identify quality providers and develop programs that work across multiple partners
  • “Who Do I Sue”: Review legal considerations including ERISA, HIPAA, and IRS

Provider Perspectives:

  • Hear from key stakeholders using medical tourism as a tool
  • Get the insider's view of the patient experience
  • Discuss challenges including communication, culture, and change

Workshop Leaders:

Amy Holcomb
Amy Holcomb
Chief Executive Officer
SkyMedicus Inc.

The field of home care medicine (HCM) is growing fast and rapidly entering the mainstream of American medicine. HCM provides primary, transitional, urgent, and palliative care to frail, medically complex patients - often living with multiple chronic conditions - when and where they need it: in their place of residence. This person-centric, continuous care model has proven to deliver clinical, economic, and human benefits and thus has attracted interest from payers, providers, policy makers, investors, and patient advocates alike.

The American Academy of Home Care Medicine (AAHCM) is the voice and advocate for HCM, striving to enhance understanding, ensure access, advance quality, and model sustainability. During this strategic workshop, AAHCM leaders will serve as expert panelists to educate and navigate the key questions regarding HCM today and in the future:

  • Describe why HCM is a vital care model that delivers proven value to all audiences in today’s health care environment
  • Understand how HCM functions in a variety of structures and settings, reflecting on associated opportunities, challenges, and lessons learned
    • Examine opportunities, challenges, and lessons learned
  • Learn how HCM is a key participant and competitive advantage in commercial, Medicare, and Medicaid value-based alternative payment models

The first portion of the 3-hour workshop includes panelist presentations offering an overview of HCM models, their benefits, and their challenges. The second portion of the workshop will offer hands-on topic tables led by the panelists for attendees based on their interests resonating from the presentations.

Workshop Leader:

Brent Feorene
Brent Feorene
Executive Director
American Academy of Home Care Medicine (AAHCM)

Peter Gliatto
Peter Gliatto, MD
Professor, Icahn School of Medicine, Mount Sinai;
Associate Director, Visiting Doctors Program, Mount Sinai

Kevin Murphy
Kevin Murphy
Executive Vice President, Complex Care
Clover Health

Rajiv Patel
Rajiv Patel, MD
Chief Executive Officer, US Medical Management/Visiting Physicians Association

Theresa Soriano
Theresa Soriano, MD
Regional Chief Health Officer; Cityblock Health;
President, American Academy of Home Care Medicine (AAHCM)

Norman E. Vinn
Norman E. Vinn, DO
Founder and Chief Executive Officer, Residentialist Group
President-Elect, American Academy of Home Care Medicine (AAHCM)

You’ve heard the proponents and you’ve heard the critics. They can’t both be right. In a sure-to-be-explosive session moderated by the Kaiser Family Foundation’s wellness guru, Matthew Rae, a leading critic of wellness and a leading supporter will debate the three most relevant questions as the EEOC considers new wellness rules, Congress considers new wellness legislation, and employees consider how much if anything to invest in this area:

  • Has wellness saved money?
  • Has wellness improved employee health?
  • Have wellness vendors been honest about reporting outcomes?
  • What new EEOC rule, definition or financial limit on voluntariness of wellness programs would be appropriate?
Al Lewis, JD

Matthew Rae
Matthew Rae
Associate Director, Program on the Health Care Marketplace
Kaiser Family Foundation

Sarah Krevans
Sarah Krevans
President and Chief Executive Officer
Sutter Health

Jean Yang
Jean Yang
President, Public Plans
Tufts Health Plan


Robert Pearl
Robert Pearl, MD
Author, Mistreated: Why We Think We're Getting Good Health Care and Why We're Usually Wrong

David Shulkin
David Shulkin, MD
Former Secretary, US Department of Veterans Affairs;
Author, It Shouldn’t Be This Hard to Serve Your Country

5:15 pm

Health Value Awards

6:00 pm

Networking Reception

Fred Guttenberg
Fred Guttenberg
Public Safety Advocate; Co-Founder
Orange Ribbons for Jaime