8:30 am
Despite the value and revenue potential liaisons bring to their organization, many hospitals and health systems do not have any formal training for their new staff. In this workshop, learn the critical skillsets needed to be a high impact physician liaison and discover how to translate those skills into a structured training for your team.
- Discuss the key skills and responsibilities of a high impact physician liaison
- Identify the liaison activities with the greatest ROI
- Share ways to build better relationships with providers
- Explore how to efficiently keep up to date on any policy change, EMR transition, or significant trend occurring in health care that would impact your day-to-day operations
- Learn how to formally train your liaison team to ensure business growth
- Identify the most valuable components necessary within a formal training program for any new liaison staff coming onboard
- Teach “relationship building” tactics and how to maintain these relationships overtime
- Build an organizational foundation for all liaison staff going onward
- Drive better referrals through greater specialty knowledge and improved communication
- Build specified training modules that outline the medical background and nature of the specialties the physician liaison covers
- Provide more background on procedures and protocol of the clinic the liaison is representing