8:00 am
8:15 am
- Shift internal culture to move from being product-centered to patient-centered
- Analyze the key components to patient-focused leadership
- Explore ways to use a patient engagement strategy to optimize the patient experience and improve health outcomes
- Define patient engagement and what it means for your organization
- Understand how to make the case for patient engagement to gain executive buy-in
Moderator:
Panelists:
9:00 am
- Explore best practices to ensure patients have access to therapies through assistance programs, copay cards, and coupons
- Examine the impact of benefit verification, prior authorization, and copay assistance to ensure an effective patient access strategy
- Ensure access to necessary medications through cross stakeholder collaboration
9:45 am
10:15 am
- Gain insight to update reimbursement strategies, ensure better patient access, and optimize patient outcomes
- Enhance patient adherence efforts and leverage adherence metrics for value-based arrangements
- Align and achieve incentives that improve care coordination and drive a better patient experience
11:00 am
- Gain insight into the real-life struggles of patients and caregivers
- Explore best practices when implementing patient support services
- Understand how to build interventions that improve adherence, foster advocacy collaborations, and advance market access
Moderator:
Dina Marie Inverso
Director, US Commercial Operations, Reimbursement, Patient Engagement
CSL Behring
Director, US Commercial Operations, Reimbursement, Patient Engagement
CSL Behring
Panelists:
Terry Jo V. Bichell, PhD, MPH
Rare Action Network
Ambassador for Tennessee,
NORD; Angelman Syndrome
Parent Advocate
Rare Action Network
Ambassador for Tennessee,
NORD; Angelman Syndrome
Parent Advocate
John Linnell
US COPD Coalition – Board of Directors
US COPD Coalition – Board of Directors
11:45 am
1:15 pm
1:30 pm
- Gain insight into social factors impacting health including education, income, housing, and access to health care
- Leverage SDOH data to gain insight into the patient experience and barriers to adherence
- Identify the right social intervention and support program for a patient population
- Discover opportunities to collaborate with payers and providers to enable patient support across the continuum of care
2:15 pm
- Learn how UnitedHealthcare partners with provider groups to overcome barriers along the patient journey
- Explore how emerging technologies such NLP and digital health can be used to improve patient access and create a seamless care experience
- Discover how patients at Keck School of Medicine of USC are cared for in the home setting through the use of CarePlaces technology
3:00 pm
- Learn how to access, examine, interpret and depict patient data and the patient experience to inform adherence
- Discuss ways to leverage observational data on patient experience for real world evidence and actionable insights
- Examine the success of data-driven methods via patient voice, patient journey mapping, and patient reported outcomes
3:45 pm
4:15 pm
- Uncover new ways technology is enhancing patient and caregiver engagement for therapy management
- Create and deliver customized plans of action based on a patient’s individual needs
- Discuss additional ways technology can eliminate access and adherence barriers
5:00 pm
- Engage patients as partners to promote health literacy and engagement
- Deploy interventions that improve care coordination and patient education
- Develop an effective care plan, adherence program design, tools, and services to drive behavior changes in patients and improve outcomes
- Address unmet patient needs and innovate with speed through collaborative pilots with health care ecosystem partners on the front lines of patient care