8:00 am
Anu Banerjee
Anu Banerjee, PhD, MS, MHM, FACHE
System Vice President, Chief Quality and Innovation Officer
Arnot Health

8:10 am
  • Gain insight as to where HHS is in the process of gathering information and rulemaking to reform regulations that may be impeding coordination among providers to deliver better, lower-cost patient care
  • Learn about efforts around the Stark Law, the Anti-Kickback Statute, 42 CFR Pt. 2, and HIPAA and potential changes to allow better coordination of care
  • Discover ways HHS is seeking to improve information sharing, allow new value-based entities to create value-based arrangements, define new safe harbors around EHRs, and address cybersecurity concerns
Eric D. Hargan
Eric D. Hargan
Deputy Secretary
Department of Health and Human Services

9:00 am

NQF assembled the support and leadership of nearly 100 health care organizations and experts to form the National Quality Task Force to create a report of national recommendations to improve alignment throughout the health care delivery system to achieve better health value and outcomes by 2030.

  • Learn about the Task Force committee’s makeup, representing multiple perspectives across providers, payers, patients, consumers, employers, and more
  • Explore key trends being addressed by the committees, such as the move to population health, new care delivery settings, how emerging technologies such as AI and virtual care are being implemented, and competencies to embrace care redesign and payment models that support keeping people well
  • Gain insight into what the Task Force has considered, what’s being weighed, and the direction of the report
  • Learn how your role in care coordination contributes to advance system-wide changes to drive alignment
Shantanu Agrawal
Shantanu Agrawal, MD, MPhil
President and Chief Executive Officer
National Quality Forum

9:45 am

A: Adapt Care Teams to Coordinated Care Models

  • Simplify the transition from acute case management to coordinated care
  • Identify the ideal personnel to aid care teams – from care navigators, to social workers, and others – to design more effective and efficient care coordination
  • Assess processes and patient outcomes to enable continuous improvement
Mary McLaughlin-Davis
Mary McLaughlin-Davis, DNP, ACNS-BC, NEA-BC, CCM
Senior Director, Care Management, Main Campus and Cleveland Clinic Akron General Hospital
Cleveland Clinic

Julianna S. Sellett
Julianna S. Sellett, DNP, MBA, RN, CPHQ, CENP
Vice President, Community Health Initiatives
Carle Health System

B. Build a Comprehensive Care Technology Framework to Promote Population Health Initiatives

  • Incorporate design thinking to promote ease of use
  • Build workflows to integrate technology with population health tools
  • Develop governance structure to promote seamless integration across the enterprise
  • Discover how technology can be used to track quality metrics and create performance dashboards to give real-time feedback to clinicians and ultimately improve provider engagement
  • Improve patient satisfaction by allowing primary care physicians and specialists access to each other’s chart, and hospitals and medical groups to share records so that care managers can coordinate care between departments
Priscilla Stilwell
Priscilla Stilwell
Executive Director, Population Health
Genesis Health System

C: Align Quality Reporting in Care Coordination to Optimize Contract Performance

  • Create strategies to develop viable, collaborative relationships with community partners
  • Design patient identification strategies to create payeragnostic care coordination and ensure that all patients have access to the highest possible standard of care
  • Explore strategies for quality reporting alignment and efficiency
  • Develop care coordination process and outcome dashboards
Katie Doyle
Katie Doyle, MS, RN
Director, Ambulatory Care Coordination
Northwestern Memorial Health Care

Kimberly Zukowski
Kimberly Zukowski, LMSW, CCM, LSSGB
Director of Care Coordination
Wellstar Cobb Hospital

11:30 am
  • Define a technology strategy that aligns with both clinical improvement needs and overall business goals
  • Discuss the implementation of call center technology as a broader framework for providing more integrated care and supporting business intelligence initiatives
Sunila Thelma Levi
Sunila Thelma Levi
Chief Information Officer/Chief Technology Officer
Integral Care

12:10 pm
  • Reconcile clinical and financial dynamics to persuade organizational leadership to support growth of digital health
  • Identify clinical champions to engage with end users to ensure acceptance of new capabilities
  • Determine clinical workflows and design ahead of time to shorten the learning curve
Ashley Bard
Ashley Bard
Director, Care Navigation and Virtual Care Programs

Robyn Muzeka
Robyn Muzeka, MBA
Director, Care Navigation Services, Virtual Care Programs, Technology Innovation

12:50 pm
2:00 pm
  • Think about patients as consumers within this era of digital disruption
  • Discuss how and where patients are consuming health care as care transitions outside the walls of the hospital
  • Realize where opportunities exist to better engage patients to fully understand their health and provide more real-time, tailored/personalized care based on their need across the care continuum
  • Identify the target populations where patient monitoring tools will likely have the greatest impact
  • Discuss the similarities and differences in approach for chronic care management vs. wellness and accelerating health care delivery from sick care to ‘healthy care’
  • Collect and disseminate patient-generated health data for clinical decision making
  • Incorporate wearables and IoT devices into your patient engagement solution
Mike Braham
Mike Braham
Chief Executive Officer

2:40 pm
  • Consider all contingencies when it comes to portability and use of equipment in and out of the hospital setting
  • Develop equipment training programs and reduce asset damage
  • Identify logistical barriers and opportunities for RPM and telehealth deployment in multiple settings
Lisa Moore
Lisa Moore, MPH
Executive Director, UC Telehealth Collaborative
University of California Health Division

Tejal Raichura
Tejal Raichura
Director, Center for Telehealth

3:50 pm
  • Understand how components of value-based contracts impact quality, outcomes, and financial drivers in a resource-constrained environment
  • Leverage process and analytics to evaluate program performance and data-driven decision-making
  • Prepare your organization to move forward with full capitation and other advanced APMs for high-risk populations
Alvin Lin
Alvin Lin
Vice President, Ambulatory Care Transformation and Innovation
St. Barnabas Hospital (SBH) Health System

4:30 pm
  • Understand the impact of new regulatory reform on interoperability and health information technology, particularly as they impact delivery of patient care
  • Ensure interoperable design is scalable and flexible enough to withstand heavy utilization across diverse users and needs
  • Promote more effective information sharing that can lead to data capture for complex population health initiatives
  • Discuss other regulatory reforms that may impact interoperability and coordinated care
Will Brady
Will Brady
Chief of Staff to the Deputy and Senior Advisor to the Secretary
Department of Health and Human Services