8:30 am
Haritha Krishnarathnam
Haritha Krishnarathnam
Director
World Congress

Ryan Mazon
Ryan Mazon
Senior Vice President
Educational Measures

Courtney Richman
Courtney Richman
Senior Vice President
World Congress

8:40 am
Meredith Smith
Meredith Smith
Principal Consultant
FESTIVE ROAD

8:50 am

As the economic environment and hotel structure continue to change at a rapid pace, it is important to understand the current outlook, economic concerns, and forecasts that will dictate behavior in the Meetings Environment. In this dynamic session, industry veteran Michael Dominguez shares the latest trends in the hotel industry and how they affect your meetings and incentives. During this thought provoking session, gain a better understanding of how the economic environment and structural changes will have an impact in 2019 and beyond. Identify ways to optimize your relationships with hotels as well as your key stakeholders and explore the internal and external forces that will continue to pressure meeting design and content discrimination.

  • Understand pricing demands in today’s meeting market
  • Review the industry forecast for major North American Markets
  • Understand the need for change and the use of new technologies
  • Understand behavior changes in audiences of the future
  • Review the future of Meeting Room design and the influences behind the trends
Michael Dominguez
Michael Dominguez, CHSE
Chief Sales Officer
MGM RESORTS INTERNATIONAL

1 CE Hour

10:30 am

Organizing meetings and congresses within the United States with attendees from around the world is a complex undertaking, and understanding the various national and state laws and codes can be challenging. In this session, we focus on the intersection of national and state regulations as well as transparency reporting requirements.

  • Internal and external meeting planners and what they need to know
  • Problems in capturing meal allocation information
  • Navigating the gray areas including roll-ups for office staff
  • Working within meal caps including the dreaded $15 NJ meal allowance
John Patrick Oroho
John Patrick Oroho
Principal
Porzio, Bromberg & Newman

Introduction by:

Jason Weldon
Jason Weldon
President/CEO
Synergetic Sound and Lighting

Sponsored by:

1 CE Hour

11:35 am

During this keynote session, our planner and compliance experts Take moment to ‘feel-the-pulse’ of what is happening in the sector and to discuss the trends and topics that will shape the year(s) ahead. Better understand the change in stakeholders and participants, their needs and how to best lawfully engage in meaningful conversations around the world.

  • Discuss the demands of key stakeholders on Pharma and how to navigate the global regulatory environment
  • Eight months into GDPR – How are we doing? What are the top three lessons learned and pitfalls to avoid?
  • Receive Updates on the latest additions and changes in national codes around the world
Christian-Claus Roth
Christian-Claus Roth
President
IPCAA

Cerstin Steindorf
Cerstin Steindorf
Global Director Healthcare
MCI Headquarter Office / Geneva

Introduction by:

Telesa Via
Telesa Via
Vice President of Sales
Kimpton Hotels & Restaurants

Sponsored by:

1 CE Hour

1:30 pm
2:00 pm

It’s generally agreed that higher audience engagement results in more data. This also means greater potential for deeper meeting insights. But how do we ensure we are capturing the right data? And how do we translate this into actionable insights that result in measurable value for business? This session will explore the wealth of data opportunities in live meetings. We’ll discuss real-world scenarios to equip stakeholders in improving meeting effectiveness and enhancing their bottom line.

  • Assess the value defining measurable meeting goals/KPIs for your live meetings
  • Evaluate the spectrum of data capture opportunities in your live meetings
  • Discuss the value of centralized data across all of your meetings and events
  • Review examples of scenarios where data captured is used to drive value for your company’s bottom line
Marc Crawford
Marc Crawford
CEO
Educational Measures, LLC

1 CE Hour

2:00 pm

Successful meetings are built upon meaningful connections formed before, during, and after the event. Technology can help to find new ways to build these connections for meeting attendees, whether they are networking with each other, communicating with sponsors, or simply connecting with meeting content. Because life science meetings are unique and ever-changing, technology can enhance the meeting experience with customizable features that engage attendees, offer attendees exposure, and provide meeting managers and sponsors with real-time feedback about the event.

  • Learn how mobile technology can create relevant connections with matchmaking and appointment scheduling
  • Enhance your training and product learning with Augmented Reality
  • Measure ROI on meeting investments
  • Drive participant feedback with live meeting engagement to enhance the learning experience
  • Maximize value for meeting planners through enhanced prospecting
Frank Leonard
Frank Leonard
Chief Sales Officer
MeetingPlay

Ashley Williams
Ashley Williams, MBA
Vice President of the Global Life Sciences Center of Excellence (LSCOE)
BCD Meetings and Events (BCD M&E)

1 CE Hour

2:00 pm

This session is for planners and suppliers to receive advice and tips on medical meeting issues and challenges. The session will address topics that will help medical meeting professionals deal with compliance, political factors, global and cross-border regulations, hotel medical meeting trends, meal and hotel caps and other relevant issues. The presentation will be a participatory format offering open communication between industry subject matter experts and attendees.

Moderator:

Judith R. Johnson
Judith R. Johnson, CMP, HMCC
Principal Consultant
MedmeetingsIQ

Panelists:

Susan Lejeune
Susan Lejeune, HMCC
Vice President, Operations
Maritz Travel

Michael Varlotta
Michael Varlotta
Senior Director Medical Education
Janssen Biotech, Inc

Jennifer Wester
Jennifer Wester
Global Director, Hyatt Sales Force, Americas
Hyatt

1 CE Hour

3:05 pm

A large portion of life science meetings don’t necessarily require a large ballroom. The planners that book these meetings are looking at different meeting space options such as restaurants, ball parks, free standing event space and interactive meeting facilities. During this session, learn how to work with your local CVBs and DMCs to identify the best space for your meeting. Hear from the facilities on how they can work with you to design your meeting to meet all cost and strategic objectives.

  • Talk about how to begin with the end in mind
  • Discuss how to create a unique event on a small budget.
  • Hear about the latest educational design, session format and engagement strategies that excite attendees
  • Learn to increase audience participation and satisfaction

Moderator:

Deborah Hinson
Deborah Hinson, CPCE, HMCC
National Sales Director
Fleming's Prime Steak House & Wine Bar

Panelists:

Bonnie Grant
Bonnie Grant, HMCC
Executive Director
PHL Life Sciences

Rebecca K. Hinterlong
Rebecca K. Hinterlong, HMCC
Senior Manager Sales and Operations
Maggiano’s Little Italy

Patricia Jackson
Patricia Jackson
Senior Program Manager
Meetings & Incentives Worldwide, Inc

Kirsten Knauer
Kirsten Knauer, HMCC
Senior Director, Global Sales
Fogo de Chão

1 CE Hour

3:05 pm

There is no such thing as a “Work-Life Balance”, or is there? It’s not about a balance, but an integration of knowledge, tools and skills used in order to find a whole rather than focusing on just the parts. During this unique career and personal development session, discuss how to adapt to a changing landscape. Understand how to best do more with less, maximize skill sets, stay challenged and relevant while preserving a work-life balance.

  • Learn how to be a self-visionary interpreting your own landscape amidst a rapidly changing industry landscape
  • Define a realistic view of what success looks like
  • Identify your own path and map to personal achievement and success
  • .
  • How to be more effective at time management
  • Identify who your key allies and champions are and how to use their strengths
  • Discuss the use of Social Media in achieving success and building contacts while marketing your brand
Michael Shannon
Michael Shannon, CMP
Director
Business Events Canada

1 CE Hour

4:45 pm

Procurement’s role in the meeting process is ever changing. Procurement is increasingly being seen as a strategic contributor to enterprise growth and performance. During this session, hear how other organizations have increased their department’s strategic reach and impact.

  • Understand the current state of procurement within the meeting planning department
  • Discuss how technology is driving procurement and sourcing
  • Learn how procurement can wield a great influence over the meeting planning process
  • Discuss globalization and localizing your global meetings reach

Moderator:

Shimon Avish
Shimon Avish
Principal/Meetings Management Practice Lead
Acquis Consulting Group

Panelists:

Anna M. Kershaw
Anna M. Kershaw, CPPB, HMCC
Senior Sourcing Specialist and North America Travel, Fleet & Meetings Strategy Lead
UCB, Inc.

Jill Rankin
Jill Rankin, C.P.M.
Global Sourcing, Associate Director, Category Management
Boehringer Ingelheim

1 CE Hour

4:45 pm

A well-executed SMMP enables companies to achieve their meeting management goals. During this session, our panelists explore SMMP tools along with the requirements and implementation of the technology. Panelists discuss data needs vs. nice to haves and how to best simplify the process to meet the organizations ultimate end goals.

  • Define the goals and benefits of your SMMP to gain internal buy-in
  • Hear best practices and lessons learned through the development, implementation and execution of a variety of SMMPs

Moderator:

Betsy Bondurant
Betsy Bondurant, CMM, CTE
Bondurant Consulting

Panelists:

Kathy Grau
Kathy Grau
Global Operations Director
CWT Meetings & Events

Megan Higgins
Megan Higgins, CMP, HMCC
Senior Clinical Events Specialist
Corindus Vascular Robotics

Tina McLaughlin
Tina McLaughlin, CMP
Director of Global Operations & Excellence
American Express Meetings & Events

Amallely Prado
Amallely Prado
Global Meetings and Events Lead
Global Meeting and Event Services
Takeda

1 CE Hour

4:45 pm

It isn’t a partnership or relationship if someone always has to win. Meeting managers and meeting owners as well as their supplier partners will benefit from the examples and case studies that will be used to demonstrate the value of developing and maintaining strong industry relationships.

  • Meeting managers, understand how to leverage existing relationship opportunities to the benefit of your organization both on an enterprise wide and on a business unit level
  • Suppliers, recognize how to transform your relationships into one of a trusted advisor for your clients
  • Understand how to best manage the intersection of suppliers in meetings and travel

Moderator:

Michael Varlotta
Michael Varlotta
Senior Director Medical Education
Janssen Biotech, Inc

Panelists:

Becky Cavanaugh
Becky Cavanaugh, BA, HMCC
Associate Director, Medical Meetings and Events
Syneos Health

Jocelyne Côté
Jocelyne Côté, SMMC
Managing Director
American Express Global Meetings & Events

Amy D'Eletto Quigley
Amy D'Eletto Quigley
Senior Director, Strategic Meeting Planning
Sodexo

Rawya Tullgren
Rawya Tullgren
Associate Director, Global Meetings & Events
Takeda Pharmaceuticals U.S.A., Inc.

1 CE Hour