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Wednesday November 2, 2005
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7:15 am
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8:15 am
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Topic A:
Using Decision Support to Engage Employee Consumerism, Understand Buying Behavior, and Drive Healthcare Strategy |
| Raytheon engages its population in making an informed health plan selection through the use of online decision support. Employees and retirees use these tools to determine which medical plan best meets their personal and financial needs. Rose Umile, Raytheon’s Senior Manager of Employee Benefits, will discuss how the company uses the data generated by use of these tools to better understand its population’s buying behavior and drive its healthcare strategy.
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Topic B:
Guiding Consumers in Making Appropriate Decisions Regarding Health, Consumption of Services and Budget Management |
| A new health system paradigm of consumer responsibility and accountability is evolving. What will consumers use to guide them in making appropriate decisions regarding their health, consumption of services, and health budget management? What will new social contracts with providers be like? What messages will providers have to offer to increasingly discriminating consumers as a new 'retail' healthcare market begins to emerge and develop? What will consumers find important in the way of information on science, cost and quality? Which self-help tools will matter, and why? Will consumer trust in health plans improve?
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9:30 am
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11:15 am
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Stephen Bolles
Senior Director, Consumer Health Initiatives
ACN Group, Inc./UnitedHealth Group
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| Stephen Bolles, DC has been part of the leadership developing consumer focused products for ACN Group, Inc., a wholly-owned subsidiary of UnitedHealth Group in Minneapolis, Minnesota. He comes from a background of two decades of clinical practice, a decade of governmental affairs experience, academic program leadership in natural health care provider education, and national efforts to develop policy, business and clinical models of integrative healthcare delivery.
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Rose Umile
Senior Manager, Employee Benefits
Raytheon
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| Rose Umile is Senior Manager Employee Benefits at Raytheon Company. Ms. Umile is responsible for the design and administration of the health and welfare programs for 76,000 employees located worldwide. With more than 20 years of human resource experience at Raytheon, major accomplishments have included the direction of a cross-functional team tasked with converting the internal benefit administration of three major acquisitions to a single outsourced platform, while maintaining unique benefit designs and programs. Additionally, Ms. Umile was instrumental in the design, development, and implementation of a unified health and welfare benefit program for employees from four cultures acquired through acquisition. Ongoing, she is responsible for assessing and developing strategic initiatives in order to help Raytheon maintain its competitive advantage. Ms. Umile received a BA degree in Business Administration from Northeastern University.
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