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Monday February 28, 2005
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7:00 am
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8:00 am
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8:15 am
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- Deciding which consumer-driven plan to choose
- Understanding the role of the consumer in health plan selection: Communicating customized plan options to employees
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9:00 am
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- Factors to consider in creating an employee benefits business plan
- Strategies for selecting the most effective plan by defining company characteristics
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9:30 am
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10:00 am
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- How web-based tools foster effective decision making -- Navigating the world of decision support tools
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Kim Bellard
Vice President, eMarketing and
Customer Relationship Management
Highmark
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| Mr. Bellard’s primary responsibility is developing new generations of products and services for Highmark aimed at a consumer driven market. He led the development of BlueChoice, the nation’s first fully online, customizable health insurance program. Mr. Bellard’s unit also developed, and has ongoing responsibility for the Highmark Blue Cross Blue Shield and the Pennsylvania Blue Shield websites. These include consumer portals, employer portals, and agent/visitor portals. |
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Nancy Dantzman
Vice President of Sales
eFlexgroup
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| Nancy has been in the insurance business for over 20 years. The past 10 have been a concentration on flexible spending account plans, health reimbursement arrangement plans and COBRA administration. She joined eflexgroup.com 2.5 years ago, and has enjoyed sharing the technology and service administration EFG has to offer. She serves on the EFG COBRA Administrative Team and the HIPAA Compliance Team. |
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Katy Henrickson
Senior Analyst
Forrester Research
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| Ms. Henrickson is a senior analyst on Forrester’s Healthcare and Life Sciences team. Her research focuses on technologies and solutions that support core health plan functions, especially claims administration, provider network management, and medical management. Prior to joining Forrester, Ms. Henrickson was a strategy and operations consultant for Deloitte Consulting, where she advised health plan, provider, and life sciences clients. She led teams in a broad variety of engagements, conducting technology assessments, evaluating competitive strategies, and developing business cases.
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