Webcast Frequently Asked Questions


What is a Live Webcast?
A webcast is streaming audio and video of a conference, which you may watch live from your home or office computer. You will have the ability to ask the speakers questions using a text box on the webpage.

What is a Webcast Archive?
A webcast archive is the recorded audio and video of the conference that may be viewed from your home or office for up to 1 year after the event has taken place.

What is included in the cost of the Webcast?
As an attendee of a World Congress webcast you will have access to all of the keynote sessions. Events which have multiple tracks or breakout sessions only one choice session will be broadcast. The choice of which session that will be broadcast is the sole discretion of World Congress. Additional Workshops that may be part of the live event are not included in the Webcast. Also not included are any invitational sessions, networking breaks.

Can multiple people from my company watch the webcast?
We do offer group rate packages which you may view on the pricing page for each webcast. The basic live webcast or webcast archive is a per user single log-in fee. Multiple log-in's without the purchase of the group package is considered a violation and may result in service termination. No refunds will be given.

What Time Does the Webcast Start?
The Webcast is presented at the same local time as where the event will be held. Webcast attendee's should schedule accordingly.

Is there a dial in number?
No, the webcast sound streams through you computers speakers. Make sure to test the computer that you will be using for webcast to make sure your speakers are functioning properly.

When will I receive my log-in instructions and password?
Log-instructions are generally sent to the attendee 2 business days before the event. If log-in instructions are not received within 2 days of the event please call customer service at 800-767-9499 or email wcreg@worldcongress.com
*Spam filters may prevent the delivery of your log-in email instructions.  Please make sure you contact you company's IT department and inform them to forward you any emails from worldcongress.com or wchnet.com.

World Congress is not liable for instructions not being received due to Spam Filters.

When will I receive my webcast Archive purchase?
Webcast archives will be emailed to you approximately 3 weeks after the event has ended. If log-in instructions are not received within 3 weeks of the event please call customer service at 800-767-9499 or email wcreg@worldcongress.com
*Spam filters may prevent the delivery of your log-in email instructions.  Please make sure you contact you company's IT department and inform them to forward you any emails from worldcongress.com or wchnet.com.

World Congress is not liable for instructions not being received due to Spam Filters.