Webinars

Listed below is the upcoming event calendar for all World Congress events. To narrow down your search criteria, please use the filters below.

Featured Speaker Interviews


Alison Lemay  ,MPH

Alison Lemay, MPH, Associate Vice President, Patient and Family Experience, UMass Memorial Medical Center


Hospital organizations are making the patient experience a top priority and taking lessons from high performing hospitality organizations. But delivering a great experience may be especially challenging in medical facilities, where the goals of the "customer" are complex

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Speaking at: 4th Annual Patient Engagement and Experience Summit | September 18 - 19, 2017 | Boston, MA
 


David Edelman

David Edelman, Chief Marketing Officer, Aetna


Aetna, a company with almost 50,000 employees has invested heavily in a consumer-centric focus. Chief Marketing Officer David Edelman outlines some of the tools needed by companies of all sizes to achieve success in this area.

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Speaking at: 9th Annual Health Plan Consumer Experience and Retention Summit | September 18 - 19, 2017 | Boston, MA
 


Jason Lansdale

Jason Lansdale, Senior Physician Liaison, University Hospitals of Cleveland


Physician liaison Jason Lansdale will be moderating a panel next month that will examine different organizational structures to increase referral volumes. He also shares insights on digital marketing tools that are achieving success.

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Speaking at: 4th Annual Physician Liaison Summit Midwest | August 15 - 16, 2017 | Cleveland, OH